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McNeal
- 1. Tomika Jones McNeal 8326 Grove Creek Cove, Cordova, TN 38018 901-412-3913 jonestomika@yahoo.com Skills An excellent human resources background including but not limited to: applicant screening, employee relations, succession planning, payroll, safety, employee orientation, training, benefits support and planning, development and writing of policies and procedures to fit business needs. __________________________________________________________________________________ Work Experience Human Resources Manager, AutoZone, Memphis, TN January 2015-Current  Managers overall human resources function for business areas within the Store Support Center to include staffing analysis, positive employee relations, training and development, recruiting and retention, and regulatory of environment compliance  Consults with an advises multi-level managers to ensure all qualitative measures of people management are met  Advises SSC supervisor and staff members on all matters related to developing strategic and tactical plans to align human resources with internal and external business goals  Continually monitoring staffing and organizational needs, including performance management, succession planning, restructures and organization redesigns.  Ensure prompt and professional follow through related to benefits, payroll, employee relations, and regulatory compliance  Develops and maintains method to communicate HR policies and procedures effecting internal and external business practices.  Assist with staffing and recruiting to include sourcing candidates, posting jobs, networking through peer groups, screening and interviewing, scheduling candidates, help create possibilities for internal candidates to be promoted internally by getting them cross trained within their scope of capabilities.  Managers and supervises junior HR staff and develop capabilities of the team Human Resources Generalist II, AutoZone, Memphis, TN Mar. 2009 – January 2015  Partner with functional area leaders to continuously upgrade the quality, capability, and structure of the organization  Assist with monitoring succession planning and performance management processes  Work strategically with functional area leaders to create possibilities for internal candidates to be promoted by getting employees cross-trained within their scope of capabilities  Assist employees and managers with the interpretations of policies, procedures, and practices  Provide coaching and counseling to employees and managers on employee relation issues and conduct internal investigations including conflict resolution when appropriate  Select and review talent of job seekers to ensure the highest quality and diversity of candidates  Conduct interviews in partnership with business partners to help improve quality of hires  Successfully lead and maintain the organizations Summer Internship Program Human Resources Manager, Affiliated Computer Services (Brother International) Bartlett, TN Dec. 2004- Mar. 2009  Promoted a positive, safe, and professional work environment to improve employees’ job satisfaction and morale by helping make employees work experience rewarding  Monitored employee morale and improved communication by conducting employee surveys, focus groups, suggestion meetings, and met with managers to discuss results, identify trends and establish action plans  Facilitated and developed training to sharpen skills of staff in areas of behavioral interviewing, relationship management, and conflict resolution  Reviewed results of exit interviews and/or turnover trends with management team to determine cause of attrition in an effort to retain employees
- 2.  Reviewed, approved and administered, written performance and/or behavioral corrective action to employees  Conducted investigative interviewing and provided coaching and/or counseling to employees and managers on appropriate resolution  Developed and approved successions plans for employees to assist management with developing skills needed to further career advancement  Directly managed and coordinated all phases of Worker’s Compensation, Benefits, Recruiting, and Payroll  Conducted and developed new hire orientation to ensure employees were aware of company guidelines, policies, and expectations  Reviewed, approved, and ensured employees performance evaluations were delivered in a timely manner  Partnered with management and third party administrator to ensure unemployment claims were aggressively contested when appropriate Professional Recruiter Feb. 2003 – Dec. 2004  Successfully staffed business startup to 150 employees including exempt and non- exempt positions  Maintained effective recruiting efforts through evaluations, interviews, and ready to work pool of applicants to fill job vacancies as appropriate  Used various recruitment and public relations tools and techniques to maintain an acceptable applicant flow  Worked with management to anticipate, plan for, and minimize impact of business based on staff reductions  Ensured all required new hire paperwork was accurate and complete  Ensured pre-employment criteria such as skills testing, drug screens, and background checks of applicants were completed and consistent with policy College Admissions Recruiter, Southeast College of Technology, Memphis, TN Jan. 2002 – Feb. 2003  Provided highest level of customer service by responding to phone and web generated inquiries from prospective students  Conducted onsite tours of the college campus with potential students to form familiarity with the facility  Provided professional admissions and career advise to potential students  Identified and recognized needs of prospective students in order to provide educational solutions for their career aspirations  Generated student referrals through networking and community outreach  Conducted individual and group consultative sales presentations Recruiter, Aerotek/Onsite Commercial Staffing, Memphis, TN Jan. 2000 – Dec. 2001  Managed and resolved issues of day-to-day operations for industrial and customer service accounts  Interviewed, evaluated, and hired candidates for various industrial and customer service clients  Performed reference checks, drugs screens and obtained background information on potential employees  Maintained excellent on-line documentation for various job openings  Facilitated seminars on client interview processes with potential employees  Participated in local job fairs as appropriate Education B.A in Communications; Concentration in Organizational Communications University of Memphis, Memphis, TN December 1999 Activities New Memphis Institute (The Leadership Academy) September 2012 Fellows Graduate