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Yo u r c i t i z e n i s k i n g , 
b u t y o u r e m p l o y e e i s y o u r s u p e r h e r o 
From #convgov to #socgov
H i ! I m S o f i e a k a @ l a m a z o n e
D i s c l a i m e r : I m a n o p t i m i s t
We l i v e i n a n e v e r- c h a n g i n g wo r l d
D i g i t a l i s c h a n g i n g u s
broadcasting networking 
S o c i a l i s c h a n g i n g u s
We e x p e c t 
2 4 / 7 - o p e n - t o g e t h e r - e q u a l
:( 
H o w c a n g o v e r n m e n t s k e e p u p ?
 We n e e d s ome o n e
2 4 /7 
t o g e t h e r 
o p e n 
e q u a l
E n t e r t h e c o n ve r s a t i o n m a n a g e r
CM CI T I Z ENS 
H O O R AY ! # c o n vg o v
B u t  h es a l l a l o n e 
2 4 / 7 ? 
t o g e t h e r ? 
e q u a l ? 
o p e n ?
!! 
!! 
!! 
!! 
!! 
!! 
!! 
!! 
Corp 
Com 
Int 
Com 
Social 
Media 
Purchas 
ing 
Administ 
ration 
HR 
Innova-tion 
IT . 
B u t  s i l o s
B u t  h i e r a r c h y
:p 
H o w c a n g o v e r n m e n t s r e a l l y k e e p 
u p ?
E n t e r t h e c o n ve r s a t i o n t e a m !
CITIZENS 
CM TEAM 
H O O R AY ! # c o n vg o v # c o o p e r a t i o n
!! 
!! 
!! 
!! 
!! 
!! 
!! 
!! 
Corp 
Com 
Int 
Com 
Social 
Media 
Purchas 
ing 
Administ 
ration 
HR 
Innova-tion 
IT . 
B u t  n o t e v e r y o n e i s i n v o l v e d
B u t  h i e r a r c h y
:) 
H o w c a n g o v e r n m e n t s r e a l l y 
r e a l l y r e a l l y k e e p u p ?
To g e t h e r, w i t h e v e r y o n e
!! 
!! 
!! 
!! 
!! 
!! 
!! 
!! 
Corp 
Com 
Int 
Com 
Social 
Media 
Purchas 
ing 
Administ 
ration 
HR 
Innova-tion 
IT . 
H O O R AY ! # s o c g o v
INT E RNAL IN & EX EXT E RNAL 
# c o o p e r a t i o n # c r owd s o u r c i n g
# c o l l a b o r a t i o n
S o . . e v e r y o n e i s a h e r o
D o we n e e d a n o t h e r h e r o ?
ja, want wat zijn alle 
interne voordelen van 
#socgov en heroism: 
B e n e f i t s o f # s o c g o v
E v e r y o n e i s a n a m b a s s a d o r
E v e r y o n e h a s i m p a c t
E v e r y o n e i s s t u d e n t a n d t e a c h e r
E v e r y o n e w o r k s m o r e e f f i c i e n t l y
E v e r y o n e b e c o m e s m o re a g i l e
E=v eHraypopnye e ims pao hweerroe d e m p l o y e e s
Hooray! 
= H a p p y o p e n g o ve r n m e n t
2 4 /7 
t o g e t h e r 
o p e n 
e q u a l 
= H a p py e m p owe r e d c i t i z e n s
F i n d t h e S u p e r m a n i n y o u r e m p l o ye e s
I t s n o t a b o u t i f
A BIGG-ASS TITLE 
About a proper subject 
B u t w h e n
GOOD LUCK! 
L i tt l e d u d e s & H e r o e s b y J D H a n c o c k
feel free to connect 
twitter.com/lamazone 
sofie@talkingheads.be 
+32 478 208 411 
www.talkingheads.be 
linkedin.com/in/sofieverhalle 
facebook.com/lamazone
Staying in touch with Talking Heads? 
 OUR BLOG FOR ALL THINGS SOCIAL 
 TWITTER FOR QUICK SOCIAL MEDIA FACTS & INSIGHTS 
 SLIDESHARE TO WATCH GRAPHS AND COLOURS! 
 FAC EBOOK TO GET TO KNOW OUR VERY OWN 
SUPERHEROES 
 LINKEDIN TO CONNECT PROFESSIONALLY 
 GET IT ALL WITH OUR NEWSLETTER
Your citizen is king, but your employee is superheroe by Sofie Verhalle

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Your citizen is king, but your employee is superheroe by Sofie Verhalle

  • 1. Yo u r c i t i z e n i s k i n g , b u t y o u r e m p l o y e e i s y o u r s u p e r h e r o From #convgov to #socgov
  • 2. H i ! I m S o f i e a k a @ l a m a z o n e
  • 3. D i s c l a i m e r : I m a n o p t i m i s t
  • 4. We l i v e i n a n e v e r- c h a n g i n g wo r l d
  • 5. D i g i t a l i s c h a n g i n g u s
  • 6. broadcasting networking S o c i a l i s c h a n g i n g u s
  • 7. We e x p e c t 2 4 / 7 - o p e n - t o g e t h e r - e q u a l
  • 8. :( H o w c a n g o v e r n m e n t s k e e p u p ?
  • 9. We n e e d s ome o n e
  • 10. 2 4 /7 t o g e t h e r o p e n e q u a l
  • 11. E n t e r t h e c o n ve r s a t i o n m a n a g e r
  • 12. CM CI T I Z ENS H O O R AY ! # c o n vg o v
  • 13. B u t h es a l l a l o n e 2 4 / 7 ? t o g e t h e r ? e q u a l ? o p e n ?
  • 14. !! !! !! !! !! !! !! !! Corp Com Int Com Social Media Purchas ing Administ ration HR Innova-tion IT . B u t s i l o s
  • 15. B u t h i e r a r c h y
  • 16. :p H o w c a n g o v e r n m e n t s r e a l l y k e e p u p ?
  • 17. E n t e r t h e c o n ve r s a t i o n t e a m !
  • 18. CITIZENS CM TEAM H O O R AY ! # c o n vg o v # c o o p e r a t i o n
  • 19. !! !! !! !! !! !! !! !! Corp Com Int Com Social Media Purchas ing Administ ration HR Innova-tion IT . B u t n o t e v e r y o n e i s i n v o l v e d
  • 20. B u t h i e r a r c h y
  • 21. :) H o w c a n g o v e r n m e n t s r e a l l y r e a l l y r e a l l y k e e p u p ?
  • 22. To g e t h e r, w i t h e v e r y o n e
  • 23. !! !! !! !! !! !! !! !! Corp Com Int Com Social Media Purchas ing Administ ration HR Innova-tion IT . H O O R AY ! # s o c g o v
  • 24. INT E RNAL IN & EX EXT E RNAL # c o o p e r a t i o n # c r owd s o u r c i n g
  • 25. # c o l l a b o r a t i o n
  • 26. S o . . e v e r y o n e i s a h e r o
  • 27. D o we n e e d a n o t h e r h e r o ?
  • 28. ja, want wat zijn alle interne voordelen van #socgov en heroism: B e n e f i t s o f # s o c g o v
  • 29. E v e r y o n e i s a n a m b a s s a d o r
  • 30. E v e r y o n e h a s i m p a c t
  • 31. E v e r y o n e i s s t u d e n t a n d t e a c h e r
  • 32. E v e r y o n e w o r k s m o r e e f f i c i e n t l y
  • 33. E v e r y o n e b e c o m e s m o re a g i l e
  • 34. E=v eHraypopnye e ims pao hweerroe d e m p l o y e e s
  • 35. Hooray! = H a p p y o p e n g o ve r n m e n t
  • 36. 2 4 /7 t o g e t h e r o p e n e q u a l = H a p py e m p owe r e d c i t i z e n s
  • 37. F i n d t h e S u p e r m a n i n y o u r e m p l o ye e s
  • 38. I t s n o t a b o u t i f
  • 39. A BIGG-ASS TITLE About a proper subject B u t w h e n
  • 40. GOOD LUCK! L i tt l e d u d e s & H e r o e s b y J D H a n c o c k
  • 41. feel free to connect twitter.com/lamazone sofie@talkingheads.be +32 478 208 411 www.talkingheads.be linkedin.com/in/sofieverhalle facebook.com/lamazone
  • 42. Staying in touch with Talking Heads? OUR BLOG FOR ALL THINGS SOCIAL TWITTER FOR QUICK SOCIAL MEDIA FACTS & INSIGHTS SLIDESHARE TO WATCH GRAPHS AND COLOURS! FAC EBOOK TO GET TO KNOW OUR VERY OWN SUPERHEROES LINKEDIN TO CONNECT PROFESSIONALLY GET IT ALL WITH OUR NEWSLETTER