Social Media Monitoring by Henk van der Leest

Dec 13, 2014Download as PPTX, PDF0 likes450 views

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Social Media Monitoring by Henk van der Leest

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This document outlines a social media maturity measure for organizations to assess their social media capabilities. It discusses two key dimensions - being a conversation government and a social local government. A conversation government aims for transparency, collaboration, and two-way engagement. A social local government supports social media through leadership, strategy, implementation, governance, and training. Organizations can measure their maturity across five stages from beginner to champion by evaluating their performance on ten drivers within these two dimensions. Taking the social media maturity measure assessment provides insights to help organizations improve their social media use.

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This document describes a social media training game called the Social Media Game. It discusses setting up teams to play various scenarios dealing with social media dilemmas. The scenarios are presented to spark discussion and role-playing around topics like integrity, participation, aggression, content strategy and more. Players take on roles and have their reactions guided by a game master. The goal is to make the training engaging and help participants better remember lessons through an interactive experience. Information is provided on how to register to participate in the game.

Open Data in your organization: tactics & tricks part 1 by Job Wiegant, Koen ...Opening-up.eu

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This document discusses embedding open data in organizations. It describes drivers like streamlining processes, governance through accountability and participation, and economic benefits like efficiency. Barriers include lack of awareness, legal issues around data ownership, and costs of implementation. The document then details the approach taken in Groningen, Netherlands, which was to start small with two pilots - a basic open data portal and opening financial data. Key lessons were that maintenance is difficult, scale is important, and support from top management is essential. The next steps involve further institutionalizing open data practices and policies.

Social media conference -Otto ThorsOpening-up.eu

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Local Open Data: A perspective from local government in England by Gesche SchmidOpening-up.eu

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Generating rendement with open data by Arjan El FassedOpening-up.eu

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Open Knowledge Foundation Business Lounge by Pieter-Jan PauwelsOpening-up.eu

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This document discusses hackathons that develop applications using open data and the challenges in bringing those applications to market. It notes a lack of business models, funding, and time often prevent promising hackathon projects from being successful long-term. It then provides information on the Opening Up business lounge which supports turning open data projects into viable businesses through networking opportunities and pitching competitions for funding and recognition.

Basics of Open Data: what you need to know by Wouter Degadt & Pieter ColpaertOpening-up.eu

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Linked Open Data means making data more interoperable with other datasets on the web by using URIs as identifiers and triples as atomic building blocks. URIs are assigned to every term and concept, and triples are used to connect terms and represent facts about entities. This allows different machines to understand the relationships between data in a consistent way. Publishing data as Linked Open Data according to these principles can make it easier to query and integrate with other datasets.

Combining data through standards and metrics by Mike ThackerOpening-up.eu

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Content strategy for a municipal Facebook by Jenny Broden Opening-up.eu

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This document provides tips for using Facebook to engage citizens. It recommends posting daily updates about what is happening in the city and writing updates that will affect citizens' days. It also suggests encouraging citizen contributions, listening to citizens, and establishing guidelines for professional conduct and verifying questions. The document outlines roles for an editor-in-chief, contact call center, and communicators to answer questions and address inappropriate content within 24 hours. It proposes using Facebook for marketing the organization and envisions an future e-citizen portal for e-services.

Social Media and local participation by Birgitte StädeOpening-up.eu

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Birgitte Städe from Hoeje-Taastrup Municipality in Denmark discusses using social media to increase citizen participation and voter turnout in local elections. The municipality live-streamed election debates on Facebook and answered citizens' questions online. During the election, they posted updates from polling stations and provided information to voters. Voter turnout increased from 64% to 69%, especially among young people. Citizens provided positive feedback, and the social media efforts helped find a good balance between politicians and administrators.

Your citizen is king, but your employee is superheroe by Sofie VerhalleOpening-up.eu

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Improving decisionmaking with GIS by Bjorgulf TorjussenOpening-up.eu

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This document discusses how publishing data using geographic information systems (GIS) can improve decision-making. It provides examples of how municipalities in Denmark and Norway are using open GIS data and presentations to increase transparency, public involvement, and trust in political decisions. Key benefits highlighted include making large amounts of municipal indicator and statistical data easily accessible on maps, graphs, and other visualizations, which can help analyze trends, engage stakeholders, and demonstrate the basis for executive actions and policies. Some challenges around data consistency, standards, and broadband access are also noted.

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This document discusses digital transformation and dealing with digital disruption. It outlines several models of digital disruption, including the glass house, the package, the frog, the gatekeeper, the traveler, the participant, and the cyborg. It emphasizes that disruption is real and companies must be prepared to transform by developing a vision, digital leadership, innovation practices, and a culture open to change. The key takeaway is that disruption is happening and companies should proactively model and plan for transformation rather than reacting to changes.

Can you build a business with local open data? By Jan LiefersOpening-up.eu

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This document outlines the agenda and rules for a workshop on open data and potential business models. The workshop instructs participants to form groups to discuss what data their organizations have that could be opened, the benefits of sharing that data and who would benefit, any blockages to opening the data and who might oppose it, and business strategies for making the data available despite potential blockages. The groups will then present their preferred business model to the full workshop. The goal is for participants to explore how opening up an estimated 140 billion euros worth of government data could create business opportunities.

Building Social Networks for a safer society By Elle De Jonge & Renske Stumpel Opening-up.eu

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This document discusses building social networks for a safer society through citizen participation models. It describes a pilot project in Groningen, Netherlands testing a mobile app called "Meld!" that allows citizens and police to report incidents directly and collaborate in real-time. The pilot saw 205 reports over 3 months, with 117 leading to immediate police response. It concluded that attention to problems works, value exists in many eyes on a situation, and changing traditional response models requires communication to build trust and partnership between citizens and authorities.

Open Data for local governments - De Samenkomst, Aelbeke, KortrijkOpening-up.eu

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GIS DAY Belgium mike tacker_porismOpening-up.eu

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This document discusses how geo-analysis and open data can be used to implement evidence-led policy. It describes analyzing socio-economic metrics and profiles by area across Europe to identify groups with similar characteristics. Examples are given of profiling metropolitan and rural areas. Further information is provided on metrics, dimensions, and tools for small area analysis in the UK and Europe.