resume chris
- 1. Shanna Simon-Westreich (808) 937-8481 | Shannasw87@gmail.com Position Applying For Motivated Communication major seeking a position that will utilize my experience in sales and customer service, while reaching my long-term goals of professional growth. Professional Experience The Yard House | Server | Scottsdale, AZ January 2009 January 2016 Ensured accurate order and payment exchange during high volume peak hours Maintained organized working space in the restaurant Guaranteed repetitive business though customer service and a professional demeanor Mentored and trained recently hired wait staff Taught and coordinated food and alcohol education and training sessions to new employees Balanced and consolidated earnings after each shift Performed multiple functions, processed orders, and built guest rapport simultaneously, while maintaining accuracy and a positive attitude. Olive and Ivy | Server | Scottsdale, AZ September2008 January 2009 Oversaw and lead fellow employees to ensure an upscale, fine dining experience for the guest, while building rapport Completed formal wine training and education, while studying to complete first level sommelier Adapted ability to multi-task, prioritize, and sustain a positive appearance under stress. Sautee | Server | Mesa, AZ May 2006 September 2008 Coordinated private parties and special events including catering Performed multiple duties, prioritized, and task managed, while maintaining an upbeat demeanor Head Trainor, mentored and trained less experienced wait staff Taught and coordinated food and beverage educational classes for new employees. Education ARIZONA STATE UNIVERSITY B.A. Communication | May 2016 | GPA: 4.00/4.00 Deans List Spring 2013 to Spring 2016 Lambda Pi Eta (Communication Honor Society) Fall 2015 & Spring 2016 Course Projects/Programs Worked in teams to create videos to provide techniques for effectively presenting materials Completed multiple strategic social media assignments that included blogs, pitches, and news releases in AP style Created storyboards and presentations to engage students in Oral History and Storytelling Wrote and edited Editorials Created PowerPoint presentations to prepare and perform public speeches Worked in a team to conduct a public service announcement to redefine eating disorders pertaining to college students. Skills/Abilities Microsoft Office (Excel, Word) MS PowerPoint, Operational Training, Customer Service (positive appearance under stress, step by step process analysis), Social Media Design and Implementation (facebook pages, linkedin) Community Involvement Volunteered for Special Olympics to raise funds and assist athletes 2003 - 2006 Participated and performed onstage in over 15 productions for the Community Theatre 1997 - 2006