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Valerie Macelis is a seasoned healthcare professional and leader with an MBA and experience in account management, project management, staff training, trend analysis, customer service, administration, and customer relations. She currently works as a Patient Access Financial Services Trainer at Western Connecticut Health Network, and has over 13 years of experience in healthcare management roles. She is certified as a Healthcare Access Associate by the National Association of Healthcare Management.
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Travis Dunn seeks a position that utilizes his skills in customer service, management, administration, training, sales, and coaching. He has over 10 years of experience in training delivery and management roles, facilitating training for over 6,000 hours. He is skilled in Microsoft Office, has a typing speed over 70 WPM, and is able to effectively communicate, multitask, and work well under pressure. His experience also includes roles in customer service, marketing research, and circulation.Joan Wilson - Resume2014
Joan Wilson - Resume2014Joan Thompson Wilson, MBA
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Joan Wilson has over 15 years of experience in human resources, including positions at American Geophysical Union, Beretta, and SAIC. She has expertise in areas such as employee engagement, strategic recruitment, performance management, and developing HR initiatives. Wilson holds an MBA and Master of Science degree and has experience in both union and non-union environments. She has a track record of streamlining HR processes to improve productivity and implemented initiatives such as new employee databases and electronic performance management systems.James Resume
James ResumeJames Clough
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This document is a resume for James A. Clough IV. It summarizes his qualifications which include over 12 years of call center and customer service leadership experience. He is experienced in implementing strategies for continuous improvement and operational efficiencies. His professional experience includes industries such as medical, training, and customer service. He holds education from Collin County Community College and Cisco Junior College. His most recent and relevant experience includes leading call center operations at UnitedHealth Group/Optum from 2011 to present and various roles at CitiFinancial/One Main Financial from 2009 to 2011 and Experian Credit Bureau from 2006 to 2008.Debbie Rabe Resume 10.20.10
Debbie Rabe Resume 10.20.10debbierabe
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Debbie K. Rabe's resume summarizes her experience and skills in insurance, personal finance training, communications, operations, sales, project management, human resources, and technical writing. She has over 10 years of experience successfully leading strategic corporate meetings of up to 650 people, expanding a call center team, and improving customer service. Rabe also has experience in photography, sales, studio management, recruiting, training, and other management roles. She is a licensed insurance agent and real estate broker in North Carolina and South Carolina.Mark adrian r morelos resume 1
Mark adrian r morelos resume 1Makoi Morelos
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This document provides a summary of Mark Adrian R Morelos' resume. It includes his contact information, career overview highlighting his core strengths and accomplishments. It then details his work experience as a Manager of Contact Center Operations and Organizational Development at Convergys Philippines from 2008 to 2016. It lists his educational background and languages. Finally, it provides references from previous supervisors and directors.resume
resumeSusan Schirmer
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The document provides a summary of qualifications for Susan Schirmer including over 13 years of experience in training and developing training materials. She has held roles as a Trainer Coordinator, Supervisor of Provider Data Management, and Senior Service Center Trainer. Her experience includes writing training documentation, presenting classroom and online training, testing systems, and analyzing business needs to develop effective training programs.Kirsten caravalho resume
Kirsten caravalho resumeKirsten Caravalho
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Accomplished, dedicated and highly knowledgeable business professional with specialization in healthcare/dental industry. Credited with 20-years of performance driven leadership to include both Practice and Office Management. Illustrate strengths supporting and managing projects to include customization of software and utilizing root cause analysis while leading as project manager to resolve revenue loss and safeguard moving forward. Offer strengths working cross-functionally and developing strong trusting business relationships with internal and external customers. Utilize human resource initiatives through managing and training personnel. Represent professionalism, integrity, mission and culture. J Waiters - Trainer 2
J Waiters - Trainer 2joseph waiters
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Joseph Waiters is seeking a leadership position utilizing his 20 years of experience in training and operations management. He has a proven track record of successfully implementing new systems, developing training programs, and enhancing processes. As the current Training Specialist at Caduceus Inc., he designs and implements revenue cycle training, leads policy development, and acts as a resource to senior leadership. Prior to this role, he held several director and manager level positions where he oversaw training functions, project managed implementations, and improved staff performance through coaching.Srinath-Resume
Srinath-ResumeSrinath S
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This document is a resume for an individual named SR I N A T H S. It summarizes their career objective, professional experience, education, skills, and interests. Their experience includes over 14 years of experience in banking management roles, including currently serving as Branch Head for HDFC Bank since 2013. They also have experience in insurance, pharmaceutical, and property management roles. Their education includes an MBA in marketing and a bachelor's degree.Corporate Trainer Resume
Corporate Trainer ResumeKen White
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Kenneth D. White has over 20 years of experience in corporate training, education, leadership, and business operations. He currently works as a Corporate Trainer & Educator and has held roles such as CEO and Operations Manager. White is skilled in developing cross-functional teams, strategic planning, and maximizing profitability. He holds a Bachelor's degree in History & Religion and has received professional training in management, sales, and transportation.Tania Chakraborty_Resume
Tania Chakraborty_ResumeTania Chakraborty
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Tania Chakraborty is a human resources executive with over 7 years of experience in HR generalist roles. She has expertise in areas such as employee recruitment and retention, benefits administration, training and development, and performance management. Currently she works as a regional HR executive at Microsoft India, where she helped establish HR operations and programs, negotiated salaries, ensured compliance with policies, and reduced benefits costs. She holds an MBA in human resources and a bachelor's degree in botany.Resume 2016 HR 
Resume 2016 HR Valerie Macelis
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Valerie Macelis is a Training and Quality Analyst with over three years of experience managing corporate training programs and fourteen years of organizational employment. She has expertise in curriculum development, project management, organizational development, and adult learning strategies. Her career highlights include integrating the financial and registration systems of two hospitals, training over 220 employees, and facilitating Medicare and Affordable Care Act training. She holds a Bachelor's degree in Business Management and a Master's in Business Administration.Resume
ResumeDonna Schilder, MCC
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Donna Schilder has over 25 years of experience as a leadership, career, and business coach helping clients in various industries improve their skills and businesses. She has coached individuals on leadership, communication, strategic thinking and career transitions, as well as facilitating training programs and strategic planning sessions for organizations.VamshiG 14-06-2016
VamshiG 14-06-2016VamshiKrishna Rao Gattu
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G. S. Vamshi Krishna Rao has over 11 years of experience in human resources. He currently works as a Human Resource Specialist for SADF Trading and Development Co. Ltd. in Saudi Arabia, where he manages HR functions such as workforce planning, talent management, employee engagement, and performance management. Previously, he held HR roles at Deloitte and BA Continuum Solutions Pvt. Ltd. in India. He has a Master's degree in Business Administration with a focus on Human Resources from Osmania University.Houston resume12
Houston resume12Benjamin Ayuk
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Benjamin Ayuk has over 20 years of experience in operations management, administration, and healthcare. He currently works as an Acquisitions Manager for an investment group, where he leads strategic initiatives to drive growth. Previously, he held roles as Staff Development Director at a psychiatric hospital and Human Resources Manager at a healthcare center. He has expertise in areas such as project management, strategic planning, human resources, business development, patient support, staff training, and quality improvement. Ayuk has a Master's degree in Healthcare Administration and a Bachelor's degree in English.Resume Update Account Manager
- 1. Valerie H Macelis 256 North Georges Hill Road 203-994-0028 Southbury, CT 06488 valerie.macelis@gmail.com A seasoned healthcare professional and effectual leader with MBA background offering versatile and diverse managerial skills to increase personal and professional client retention and boost company revenue. PROFILE OF QUALIFICATIONS  Account Management: Represent, manage, maintain, and account for day to day needs of the Patient Access Department, while building relationships with internal and external clients.  Project Management: Facilitate, train, implement, and support Revenue Cycle variety of projects, including expansion of two organizations; coordinated and emphasize best practice recommendations. Oversee, plan, and recommend issue resolution for impaired practices.  Staff Development/Training: Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives. Design, plan, organize, or direct orientation and training programs for employees or customers. Offer specific training programs to help workers maintain or improve job skills. Present information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures. Obtain, organize, or develop training procedure manuals, guides, or course materials, such as handouts or visual materials.  Trend Analysis/Forecasting: Audit of training activities and program effectiveness, while gathering, analyzing, translating and trending Revenue Cycle error logs with excel and online reporting tools.  Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.  Administration and Management: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.  Customer Relations: Extensive experience handling a variety of different clientele through various levels of communication, from customers, vendors, staff, and healthcare providers.  Presentations: The ability to communicate and listen to and understand information and ideas presented through spoken words and sentences.  Offer advanced computer skills in MS Office Suite and other applications/systems. EDUCATION MBA in Management; Albertus Magnus College, New Haven, CT 2013 BA in Management, Minor in Health Management; Quinnipiac University, Hamden, CT 2006 PROFESSIONAL HISTORY Patient Access Financial Services Trainer; Western Connecticut Health Network 2013– Present Contact Center Liaison, Team Leader; Danbury Hospital 2001– 2013 AFFILIATIONS National Association of Healthcare Management  Certified Healthcare Access Associate, 2010- Present