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This document is a resume for Shawn Kirkpatrick that outlines his objective, work experience, and education. It summarizes his career working in various IT support roles from 2010 to the present, including positions at Insight Global, TEKSystems, independent consulting, and McAllister Software Systems, where he provided technical support, hardware and software troubleshooting and installation, and network administration. It also lists his education at the University of Missouri in communications and general studies from 1985-1987.
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Ihab hanna resume Ihab Gouher
油
This document contains the resume of Ihab Hanna. It summarizes his work experience as a Systems Administrator and Information Technology Manager for hotel companies in New York and Egypt over the past 15 years. It lists his extensive technical skills and certifications in Microsoft technologies including Windows Server, SQL Server, and Office 365. It also provides details on his responsibilities managing servers, networks, backups, security, and troubleshooting issues across multiple hotel properties.Ihab hanna resume 
Ihab hanna resume Ihab Gouher
油
This document contains the resume of Ihab Hanna. It summarizes his experience as a Systems Administrator and IT Manager for hotel chains in New York and Egypt. It details his extensive experience installing, configuring, and maintaining Windows server environments, Active Directory, and Microsoft SQL Server. It also lists his various Microsoft, Cisco, and Oracle certifications earned over his career supporting IT infrastructure, systems, and end users.resume022516
- 1. S H A W N K I R K P A T R I C K 3 8 1 8 N W 8 2 N D S T , K A N S A S C I T Y , M O 6 4 1 5 1 P H O N E ( 5 7 3 ) 7 1 4 - 9 1 8 1 E - M A I L S W K I R K P A T R I C K @ O U T L O O K . C O M OBJECTIV E Obtain a position with an established company that promotes professional growth in a team-oriented environment where I can utilize my skillset to be a productive member of the team. WORK EXPERIE NCE November 2015 Present Insight Global Kansas City, Missouri Tech Analyst SCCM imaging and software configuration of laptops and PCs Installation of computer equipment at multiple sites including removal and organization of replaced equipment Installation and troubleshooting of local and network printers, barcode scanners, fax machines, and misc. hospital equipment Network connectivity troubleshooting User profile migration and setup including Microsoft Office products, hardware peripherals, and software configuration June 2015 October 2015 TEKSystems Kansas City, Kansas Support Technician End user support for Active Directory, email, and Microsoft Office products Troubleshooting of Windows OS issues including Windows 7 and Windows 8 PC hardware refreshes and rollouts Printer hardware and software troubleshooting Network issues including VPN, router configuration, LAN, and WAN troubleshooting Cellphone support for Blackberry and Android November 2013 May 2015 Independent Consulting Greenville, Missouri Software and Hardware Support Virus and malware removal Troubleshooting of Windows OS issues including XP, 2000, Vista, Windows 7 and Windows 8 Basic hardware upgrades including NIC, RAM, video, and storage Printer hardware and software troubleshooting Network troubleshooting including VPN, router configuration, LAN, and WAN troubleshooting June 2010 October 2013 McAllister Software Systems Piedmont, Missouri Computer Hardware Technician Avimark software support and training Configuration of whitebox systems specifically aimed for Avimark environments
- 2. Server/client software relationship troubleshooting File sharing setup and diagnosis Email setup and troubleshooting including POP3, IMAP, and Exchange Troubleshooting of Windows OS issues including XP, 2000, Vista, Window 7 and Windows 8 Hardware upgrades including NIC, RAM, video, and storage Printer hardware and software troubleshooting Network troubleshooting of static IPs, VPN, router, LAN, and WAN September 2000 May 2010 Cap Gemini, LLC Lees Summit, Missouri Backup Administrator Daily administration of multiple Symantec NetBackup systems running v.5.4 through v6.1 on HPUX and Windows platforms Disaster Recovery test participation User restore requests Offsite Vaulting coordination Hardware, software, and firmware updates and vender coordination Scheduling of backups on AIX, HPUX, Solaris, LINUX, and Windows OS clients Network troubleshooting for client connection issues Scheduling of Operations Support Staff for NetBackup tasks Creation of work instructions and Change Management documentation in accordance with Sarbanes-Oxley regulations EDUCA TION 1986 - 1987 University of Missouri, Kansas City Communications 1985 - 1986 University of Missouri, Columbia General Studies