SCHULTZ Elizabeth Resume 2016
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Elizabeth Schultz has 29 years of experience in retail operations, sales management, and merchandising. She is seeking a position where she can utilize her skills to support growth and success. She has a proven track record of exceeding sales goals, reducing shrinkage, and delivering excellent customer service. Her experience includes roles as Store Manager for Zales and Operations Manager for TigerDirect, with responsibilities such as inventory control, staff supervision, and in-store promotions.
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This document summarizes the HR experience and qualifications of Janette Absher. She has over 15 years of progressive HR experience in the retail industry, currently serving as an HR Business Partner for Winn-Dixie Supermarkets where she provides HR support to multiple business units. Prior to this, she held various HR and operations roles with increasing responsibility at Sweetbay Supermarkets, including Associate Relations and Development Specialist. She has extensive qualifications and training in HR, communications, and operations management.SCHULTZ Elizabeth Resume 2016
- 1. ELIZABETH SCHULTZ 5177 SE Inkwood Way, Hobe Sound, Florida 33455 Phone: (772) 221-2531 / Cell: (772) 341-4240 / easchultz54@comcast.net OBJECTIVE: To obtain a position where I would utilize my 29 years professional experience and proven skills in retail operations, sales management and merchandising; maintaining an environment to support and strengthen for mutual benefit, growth and success. QUALIFICATIONS: - Lead a team committed to achieving operational excellence while strengthening and supporting a positive customer shopping experience providing courteous and helpful service - Ability to recruit, hire, train and coach behaviors that result in associates delivering quality sales and service - Excellent track record of reducing shrink while implementing corporate processes that quantified the delivery, receipt and placement of all merchandise. - Consistently exceed year after year sales goals - Create a culture focused on customer experience for profitable sales and margin Core Competencies - Retail Operations, Leadership, Customer Relations and Problem Resolution - Staff Supervision, Motivation, Coaching, Training & Succession Planning - In-store Promotions and Special Sales Events - Inventory Control, Merchandising and Floor Planning, Loss Prevention Attributes - Strong communication, organizational and time management skills - Strive for successful completion of tasks; perform beyond basic requirements - Strong team player, work well with co-workers and management - Ability to work in a fast-paced environment - Creative, energetic, pleasant, positive - Establish and maintain positive rapport through quality customer service to grow new business. CAREER HISTORY: 05/2015 Current Zales Store Manager 05/2013 05/2015 TigerDirect, Miami, Florida Operations Manager, West Palm Beach, Florida Managed front and back end operations, including responsibility for inventory control and all store processes. Supervised and trained all cashiers to improve customer service and increase long term customer relations. Worked with GM to turn store from a High Shrink to well within corporate standards. 06/2001 04/2013 STAPLES, Framingham, Massachusetts Assistant Store Manager of Operations, St. Lucie West, Florida, 2012 04/201 Assistant Store Manager, Stuart, Florida, 2003 2012 Reported to General Manager, supervised 25 direct reports (served as General Manager for extended periods Responsible for effective coordination and management of all store operational activities, including inventory management, backroom, facility maintenance, front end and money room to ensure internal and external customer satisfaction Actively developed and maintained a team approach in the day-to-day management of all store associates Decreased employee turnover by 50% and shrinkage by 5% - 6% Assistant Store Manager, Lake Park, Florida, 2001 2003
- 2. Same duties as above Burdines, Assistant Store Manager, Galleria Mall, Ft. Lauderdale, Florida, 1999 - 2001 Responsible for $22 Million in annual revenue Directed sales staff and all merchandising activities for the Home, Mens, Intimate Apparel, Childrens and Juniors departments Burdines, Assistant Store Manager, Fashion Square, Pompano Beach, Florida, 1996 1999 Managed Ready to Wear and Center Core departments with revenue of $10 Million Burdines, Sales Manager, Town Center Mall, Boca Raton, Florida, 1993 1996 Burdines, Sales Manager, Plantation Mall / Plantation, Florida, 1991 1993 Burdines / Jordan Marsh, Sales Manager, Treasure Coast Mall, Stuart, Florida, 1989 1991 Jordan Marsh, Sales Associate, Palm Beach Mall, West Palm Beach, Florida, 1987 - 1989