Taco Bell was founded in 1962 and has since grown to over 5,800 locations across the US, with 80% owned by franchises. The document outlines Taco Bell's challenges in improving perceptions of quality and speed compared to competitors. It proposes using Facebook, Twitter, blogging and public relations to showcase deals, build buzz, and shed positive light on the brand and community involvement. Analytics and an evenly distributed budget with emphasis on blogging and PR would evaluate strategies over heavy annual advertising, potentially increased in summer.