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- 1. thammi.chinda@gmail.com Mobile: +91 9886284262 1 | Page Theerthan C J CAREER OBJECTIVE As an experienced HR professional, seeking opportunities where experience in HR end to end process, internal program development and management, employee relations, and talent engagement will enhance a companys overall strategic plan and direction. It would also involve HR policymaking, improving & implementing the existing policy. CURRENT ASSIGNMENT Accenture Services Pvt Ltd. as Sr. Analyst Service Delivery Ops (HR) 24 Nov 2016 to Till Date HR Operations: Working as a Sr. Analyst Service Delivery Ops in the HR Shared services department as a Team Lead for HR Shared Services team. Handling a team of 25 members for shared services and HRSS contact center from India for Cananda, Poland and North American Clients. Responsible for Hire to Retire process for Kraft Heinz North American, Canadian and Europe regional employees. Responsible for client data protection. Responsible for HR policy development and documentation in line with the companys corporate vision. Managing all client escalations and providing end to end HTR services within the agreed TAT. Single point of Contact for Accenture on shore and off shore employees for HRSS team. Responsible for performance evaluation of HRSS team for North America, Canada and Poland team. Responsible for Designing competitive training programs and arranging supplies and communications for the training programs of Kraft Hienz regional and Global teams. Monitoring STD, FMLA, and annual reviews Managing the work flow by serving more than 30,000 employees for Kraft Hienz (NA, Canada and Europe Regions) Scheduling conference calls for the HR department Responsible for maintaining candidates information in Work Day and dovetail tools. Very good hands on client specific tools for maintaining the employee records. (Workday, Dovetail, Cerdian, Kronos, Outlook, Drop Zone, Accenture People Portal). Responsible for Accenture new joinee orientation program for off shore and On shore employees (India, Bucharest, San Antanio). Recruitment: Conducting interviews and filtering candidates for open positions for Kraft Hienz client. Sourcing and attracting candidates by using databases, social media etc Designing and implementing the overall recruiting strategy Develop and update job descriptions and job specifications based on process requirement and client requirement. Perform job and task analysis to document job requirements and objectives Screen candidates resumes and job applications Conduct interviews using various reliable personnel selection tools/methods to filter candidates within schedule Assess applicants relevant knowledge, skills, soft skills, experience and aptitudes Onboard new employees in order to become fully integrated Provide analytical and well documented reports to the rest of the team Act as a point of contact and build influential candidate relationships and client during the selection process Promote companys reputation as best place to work. Accomplishment: Received Recognition points from Client (Kraft Hienz) for the HTR process Excellence.
- 2. thammi.chinda@gmail.com Mobile: +91 9886284262 2 | Page PREVIOUS ASSIGNMENT Flipkart Internet Pvt Ltd. as Sr. Talent Acquisition Ops Executive Jun-2014 to 17 Nov 2016 Recruitment and HR Operations: Worked as a Sr. Talent Acquisition Ops Executive in the HR Shared services department as a Team Lead for Offer generation team. Recruitment coordination, Provide support to staffing team and hiring managers. Talent Mapping through Internal sources like ER tool, Linked IN, ANOB Source. Handling Internal sourcing mail box. Responsible for reviewing resumes to identify qualified applicants. Responsible for conducting interview and preparing bulk mailings. Complete all necessary paperwork with new hires and ensure all approvals and requirements have been met. Set-up Travel, Hotel, Video Conferencing, green job interviews and Car arrangement for interviewing candidates Onboarding employees in the system and providing support during induction to the facilitator. Transfers and Separation Formalities Exit Interview and Full& Final Settlement. Exposure to all the requirements of Flipkart hiring across India. Point of contact for all the leadership referrals CV of 14 and above years of experience. BGV coordination, Daily reports to BGV team for the offer accepted candidates. Managing all escalations and resolving them related to Employee Referral program from employees, candidates, hiring managers and recruiters. Responsible for training HR Ops new joinees. Reports which includes, New joinee reports for each onboarding, Monthly reports on Stocks, Monthly Reports on ER program. Pioneer for centralizing the bonus pay-out process in Flipkart, Tracking the Bonus Pay-out process throughout Flipkart Entities for referral program. Accomplishments: Recognized as the strongest team player and was asked to take up extra responsibilities. Appreciated for taking trainings for the new joiners in recruitment team. Appreciated by top level management for being very productive member continuously for 9 Months. Recognized for giving suggestions for process improvement and streamlining the new joinee reports. PREVIOUS ASSIGNMENT IBM India Pvt Ltd. As Sr. HR Specialist Aug-2010 to Jun - 2014 Recruitment and HR Operations: Working as an HR coordinator in the recruitment department. Sourcing candidates through vendors and various job portals. Posting optimally worded job requirements in external portals (eg.naukri.com) and internal portals Part of the work allocation team and ensuring efficient work allocation. Ensuring that the weekly targets are achieved as committed to business. Handled recruitment of different Skills, Kinds & Models Coordinating with Recruiters and Account Leads for smooth transaction of the recruitment process. Ensured adherence to the process that has been agreed and documented. Worked with the Blue Ambassador program ( For inducting new Employees ) on a special assignment Work in partnership with HR manager to ensure consistent, proactive HR support. Post On boarding: Worked in administrative based activities including generating employee id's , I-Cards and etc Worked in HR Activities such as filling of forms , HR Policies and benefits, Collecting the necessary papers from the candidates such as academic certificates, experience certificates, id proofs etc, Filling up ESI,PF form Finally Training which includes culture building through presentation, leadership address and different training games and team based project to help the employees understand their new organizations. Accomplishments: Received employee satisfaction mails for understanding the employee concerns and working on the action plan for retention. Interacted with the appropriate partnership for employee development program. Ensured appropriate partnership and alignment with the HRP organization. Suggested methods and remedies to bring down the Quality Rejects.
- 3. thammi.chinda@gmail.com Mobile: +91 9886284262 3 | Page Actively participated in process improvement initiatives. Have taken initiatives in conduction process training for the new team members. Appreciated for supporting the campus hiring team and helping meet their targets Recognized as the strongest team player and was asked to take up extra responsibilities. I have recognized as top performer continuously for 8 months with 98% QC. PREVIOUS ASSIGNMENT PK4 Software Technologies (India) Pvt Ltd (Impel CRM) Bangalore As CRM Support and Sales Executive. Sep-2009 to Jul-2010 Roles and Responsibilities: Getting and understanding the requirements from the clients. Understanding the requirement completely before proceeding. Identifying the clients through various sources like, data base, client references, etc to fill the budgeted revenue. To conduct the preliminary screening for entry, junior, middle and senior positions depending on the requirement from the client over a call session. Coordinating with the clients. Follow up with the short-listed clients Guiding them to clear the solve task. Negotiating with the clients on the premium. Accomplishments: Recognized as a star performer for 10 consecutive Month EDUCATION QUALIFICATION Bachelor of Business management (BBM) from Mangalore University maintaining an aggregate of 65% TECHNICAL SKILL AND SOFT SKILL Well versed with Windows OS and various applications in MS Office. Good communication skills Team Leader Loyal STRENGTHS Having positive attitude and self- motivated Ability to work under pressure I am a keen observer and a quick grasper of any new learning. Optimistic Streamlining Processes Flexible and creative PERSONAL DETAILS Fathers name : Joyappa C U Languages Known : English, Kannada, Hindi, Tamil, Malayalam and also Coorgie Nationality : Indian Date of Birth : 23 04 1989 Passport : Yes DECLARATION I hereby declare that the above mentioned information is true to best of my Knowledge. Place: Bangalore Theerthan C J