ºÝºÝߣ

ºÝºÝߣShare a Scribd company logo
this talk is about not talking.
how to foster innovation inside the organizational environment
working hard and having fun. 7 keywords.
AperiTech 3.0 Trieste| Alessandro Pirani | @alepirani
this talk is about not talking | Alessandro Pirani @alepirani
who I am
this talk is about not talking | Alessandro Pirani @alepirani
change
management
service
design
public
policy
justice
food
policies
institutional
innovation
+
ICT
policies
+
+
this talk is about not talking | Alessandro Pirani @alepirani
local gov policies
this talk is about not talking | Alessandro Pirani @alepirani
hackathon
this talk is about not talking | Alessandro Pirani @alepirani
justice
this talk is about not talking | Alessandro Pirani @alepirani
cobusiness space
this talk is about not talking | Alessandro Pirani @alepirani
service jam
I
UK
N
E
F
S
E
this talk is about not talking | Alessandro Pirani @alepirani
it’s global
this talk is about not talking | Alessandro Pirani @alepirani
and free
this talk is about not talking | Alessandro Pirani @alepirani
servicejam
this talk is about not talking | Alessandro Pirani @alepirani
sustainability jam
this talk is about not talking | Alessandro Pirani @alepirani
govjam
this talk is about not talking | Alessandro Pirani @alepirani
what a jam is not
this talk is about not talking | Alessandro Pirani @alepirani
a conference
this talk is about not talking | Alessandro Pirani @alepirani
networking
this talk is about not talking | Alessandro Pirani @alepirani
barcamp
this talk is about not talking | Alessandro Pirani @alepirani
startup weekend
this talk is about not talking | Alessandro Pirani @alepirani
hackathon
wtf?
this talk is about not talking | Alessandro Pirani @alepirani
this talk is about not talking | Alessandro Pirani @alepirani
children jam (prototype)
this talk is about not talking | Alessandro Pirani @alepirani
keywords
this talk is about not talking | Alessandro Pirani @alepirani
D G S R C I P
this talk is about not talking | Alessandro Pirani @alepirani
design
D
D
this talk is about not talking | Alessandro Pirani @alepirani
design is too important for to be left to
designers
D
this talk is about not talking | Alessandro Pirani @alepirani
D
this talk is about not talking | Alessandro Pirani @alepirani
game
G
G
this talk is about not talking | Alessandro Pirani @alepirani
G
this talk is about not talking | Alessandro Pirani @alepirani
massive
multiplayer
thumbwar
G
play!
this talk is about not talking | Alessandro Pirani @alepirani
service
S
S
this talk is about not talking | Alessandro Pirani @alepirani
S
this talk is about not talking | Alessandro Pirani @alepirani
S
this talk is about not talking | Alessandro Pirani @alepirani
S
this talk is about not talking | Alessandro Pirani @alepirani
S
this talk is about not talking | Alessandro Pirani @alepirani
everything is a service
(albeit you don’t think so)
S
this talk is about not talking | Alessandro Pirani @alepirani
research
R
R
this talk is about not talking | Alessandro Pirani @alepirani
going out of the
building means reaching
out for the users, and
testing the experience.
Insights are the basis
R
this talk is about not talking | Alessandro Pirani @alepirani
cultural probe
R
this talk is about not talking | Alessandro Pirani @alepirani
customer journey map
R
this talk is about not talking | Alessandro Pirani @alepirani
canvas
R
this talk is about not talking | Alessandro Pirani @alepirani
challenge
C
C
C
what is your challenge?
what do you want to
solve?
impro
I
I
practicing impro means
to overcome body
limits and figure out
what are the limits of
the organization
1,2,3
I
play!
prototype
P
this talk is about not talking.
this talk is about not talking.
this talk is about not talking.
this talk is about not talking.
this talk is about not talking.
this talk is about not talking.
references
changing the courts by changing the courts (loop) - Alessandro Pirani @alepirani
this talk is about not talking.
this talk is about not talking.
this talk is about not talking.
pioneering
jamming
from this side of
the border
make it land
into the enterprise
environment
could start
from the public
with a gov
jambora
(jam + bora)
would sound
good, ain’t?
grazie

More Related Content

Viewers also liked (6)

at the pleasure of the mayor
at the pleasure of the mayorat the pleasure of the mayor
at the pleasure of the mayor
Alessandro Pirani
Ìý
Sdc 130112
Sdc 130112Sdc 130112
Sdc 130112
Alessandro Pirani
Ìý
learning as forgetting
learning as forgettinglearning as forgetting
learning as forgetting
Alessandro Pirani
Ìý
nudging change.
nudging change. nudging change.
nudging change.
Alessandro Pirani
Ìý
Soal ukk matematika kelas 3 sd
Soal ukk matematika kelas 3 sdSoal ukk matematika kelas 3 sd
Soal ukk matematika kelas 3 sd
Muhamad Masud
Ìý

More from Alessandro Pirani (20)

Pol giov (2)
Pol giov (2)Pol giov (2)
Pol giov (2)
Alessandro Pirani
Ìý
Lego Serious Play
Lego Serious PlayLego Serious Play
Lego Serious Play
Alessandro Pirani
Ìý
Rav final report
Rav final reportRav final report
Rav final report
Alessandro Pirani
Ìý
Bologna city of food
Bologna city of foodBologna city of food
Bologna city of food
Alessandro Pirani
Ìý
le organizzazioni non servono più a niente
le organizzazioni non servono più a niente le organizzazioni non servono più a niente
le organizzazioni non servono più a niente
Alessandro Pirani
Ìý
e se caio si fosse sbagliato?
e se caio si fosse sbagliato?e se caio si fosse sbagliato?
e se caio si fosse sbagliato?
Alessandro Pirani
Ìý
changing the courts by changing the courts (in loop)changing the courts by changing the courts (in loop)
changing the courts by changing the courts (in loop)
Alessandro Pirani
Ìý
Minismart Pieve di Cento
Minismart Pieve di CentoMinismart Pieve di Cento
Minismart Pieve di Cento
Alessandro Pirani
Ìý
cobspace_idea and concept
cobspace_idea and conceptcobspace_idea and concept
cobspace_idea and concept
Alessandro Pirani
Ìý
Giustizia plone 240413
Giustizia plone 240413Giustizia plone 240413
Giustizia plone 240413
Alessandro Pirani
Ìý
Di cosa parliamo quando parliamo di consulenza di processo
Di cosa parliamo quando parliamo di consulenza di processoDi cosa parliamo quando parliamo di consulenza di processo
Di cosa parliamo quando parliamo di consulenza di processo
Alessandro Pirani
Ìý
le organizzazioni non servono più a niente
le organizzazioni non servono più a niente le organizzazioni non servono più a niente
le organizzazioni non servono più a niente
Alessandro Pirani
Ìý
e se caio si fosse sbagliato?
e se caio si fosse sbagliato?e se caio si fosse sbagliato?
e se caio si fosse sbagliato?
Alessandro Pirani
Ìý
changing the courts by changing the courts (in loop)changing the courts by changing the courts (in loop)
changing the courts by changing the courts (in loop)
Alessandro Pirani
Ìý
Minismart Pieve di Cento
Minismart Pieve di CentoMinismart Pieve di Cento
Minismart Pieve di Cento
Alessandro Pirani
Ìý
cobspace_idea and concept
cobspace_idea and conceptcobspace_idea and concept
cobspace_idea and concept
Alessandro Pirani
Ìý
Giustizia plone 240413
Giustizia plone 240413Giustizia plone 240413
Giustizia plone 240413
Alessandro Pirani
Ìý
Di cosa parliamo quando parliamo di consulenza di processo
Di cosa parliamo quando parliamo di consulenza di processoDi cosa parliamo quando parliamo di consulenza di processo
Di cosa parliamo quando parliamo di consulenza di processo
Alessandro Pirani
Ìý

Recently uploaded (20)

Digital Tools with AI for e-Content Development.pptx
Digital Tools with AI for e-Content Development.pptxDigital Tools with AI for e-Content Development.pptx
Digital Tools with AI for e-Content Development.pptx
Dr. Sarita Anand
Ìý
cervical spine mobilization manual therapy .pdf
cervical spine mobilization manual therapy .pdfcervical spine mobilization manual therapy .pdf
cervical spine mobilization manual therapy .pdf
SamarHosni3
Ìý
Information Technology for class X CBSE skill Subject
Information Technology for class X CBSE skill SubjectInformation Technology for class X CBSE skill Subject
Information Technology for class X CBSE skill Subject
VEENAKSHI PATHAK
Ìý
Rass MELAI : an Internet MELA Quiz Finals - El Dorado 2025
Rass MELAI : an Internet MELA Quiz Finals - El Dorado 2025Rass MELAI : an Internet MELA Quiz Finals - El Dorado 2025
Rass MELAI : an Internet MELA Quiz Finals - El Dorado 2025
Conquiztadors- the Quiz Society of Sri Venkateswara College
Ìý
Storytelling instructions...............
Storytelling instructions...............Storytelling instructions...............
Storytelling instructions...............
Alexander Benito
Ìý
A PPT Presentation on The Princess and the God: A tale of ancient India by A...
A PPT Presentation on The Princess and the God: A tale of ancient India  by A...A PPT Presentation on The Princess and the God: A tale of ancient India  by A...
A PPT Presentation on The Princess and the God: A tale of ancient India by A...
Beena E S
Ìý
Mate, a short story by Kate Grenvile.pptx
Mate, a short story by Kate Grenvile.pptxMate, a short story by Kate Grenvile.pptx
Mate, a short story by Kate Grenvile.pptx
Liny Jenifer
Ìý
Year 10 The Senior Phase Session 3 Term 1.pptx
Year 10 The Senior Phase Session 3 Term 1.pptxYear 10 The Senior Phase Session 3 Term 1.pptx
Year 10 The Senior Phase Session 3 Term 1.pptx
mansk2
Ìý
Rass MELAI : an Internet MELA Quiz Prelims - El Dorado 2025
Rass MELAI : an Internet MELA Quiz Prelims - El Dorado 2025Rass MELAI : an Internet MELA Quiz Prelims - El Dorado 2025
Rass MELAI : an Internet MELA Quiz Prelims - El Dorado 2025
Conquiztadors- the Quiz Society of Sri Venkateswara College
Ìý
Research & Research Methods: Basic Concepts and Types.pptx
Research & Research Methods: Basic Concepts and Types.pptxResearch & Research Methods: Basic Concepts and Types.pptx
Research & Research Methods: Basic Concepts and Types.pptx
Dr. Sarita Anand
Ìý
Useful environment methods in Odoo 18 - Odoo ºÝºÝߣs
Useful environment methods in Odoo 18 - Odoo ºÝºÝߣsUseful environment methods in Odoo 18 - Odoo ºÝºÝߣs
Useful environment methods in Odoo 18 - Odoo ºÝºÝߣs
Celine George
Ìý
The basics of sentences session 6pptx.pptx
The basics of sentences session 6pptx.pptxThe basics of sentences session 6pptx.pptx
The basics of sentences session 6pptx.pptx
heathfieldcps1
Ìý
English 4 Quarter 4 Week 4 Classroom Obs
English 4 Quarter 4 Week 4 Classroom ObsEnglish 4 Quarter 4 Week 4 Classroom Obs
English 4 Quarter 4 Week 4 Classroom Obs
NerissaMendez1
Ìý
DUBLIN PROGRAM DUBLIN PROGRAM DUBLIN PROGRAM
DUBLIN PROGRAM DUBLIN PROGRAM DUBLIN PROGRAMDUBLIN PROGRAM DUBLIN PROGRAM DUBLIN PROGRAM
DUBLIN PROGRAM DUBLIN PROGRAM DUBLIN PROGRAM
vlckovar
Ìý
Eng7-Q4-Lesson 1 Part 1 Understanding Discipline-Specific Words, Voice, and T...
Eng7-Q4-Lesson 1 Part 1 Understanding Discipline-Specific Words, Voice, and T...Eng7-Q4-Lesson 1 Part 1 Understanding Discipline-Specific Words, Voice, and T...
Eng7-Q4-Lesson 1 Part 1 Understanding Discipline-Specific Words, Voice, and T...
sandynavergas1
Ìý
EDL 290F Week 3 - Mountaintop Views (2025).pdf
EDL 290F Week 3  - Mountaintop Views (2025).pdfEDL 290F Week 3  - Mountaintop Views (2025).pdf
EDL 290F Week 3 - Mountaintop Views (2025).pdf
Liz Walsh-Trevino
Ìý
How to Setup WhatsApp in Odoo 17 - Odoo ºÝºÝߣs
How to Setup WhatsApp in Odoo 17 - Odoo ºÝºÝߣsHow to Setup WhatsApp in Odoo 17 - Odoo ºÝºÝߣs
How to Setup WhatsApp in Odoo 17 - Odoo ºÝºÝߣs
Celine George
Ìý
N.C. DPI's 2023 Language Diversity Briefing
N.C. DPI's 2023 Language Diversity BriefingN.C. DPI's 2023 Language Diversity Briefing
N.C. DPI's 2023 Language Diversity Briefing
Mebane Rash
Ìý
Adventure Activities Final By H R Gohil Sir
Adventure Activities Final By H R Gohil SirAdventure Activities Final By H R Gohil Sir
Adventure Activities Final By H R Gohil Sir
GUJARATCOMMERCECOLLE
Ìý
Database population in Odoo 18 - Odoo slides
Database population in Odoo 18 - Odoo slidesDatabase population in Odoo 18 - Odoo slides
Database population in Odoo 18 - Odoo slides
Celine George
Ìý
Digital Tools with AI for e-Content Development.pptx
Digital Tools with AI for e-Content Development.pptxDigital Tools with AI for e-Content Development.pptx
Digital Tools with AI for e-Content Development.pptx
Dr. Sarita Anand
Ìý
cervical spine mobilization manual therapy .pdf
cervical spine mobilization manual therapy .pdfcervical spine mobilization manual therapy .pdf
cervical spine mobilization manual therapy .pdf
SamarHosni3
Ìý
Information Technology for class X CBSE skill Subject
Information Technology for class X CBSE skill SubjectInformation Technology for class X CBSE skill Subject
Information Technology for class X CBSE skill Subject
VEENAKSHI PATHAK
Ìý
Storytelling instructions...............
Storytelling instructions...............Storytelling instructions...............
Storytelling instructions...............
Alexander Benito
Ìý
A PPT Presentation on The Princess and the God: A tale of ancient India by A...
A PPT Presentation on The Princess and the God: A tale of ancient India  by A...A PPT Presentation on The Princess and the God: A tale of ancient India  by A...
A PPT Presentation on The Princess and the God: A tale of ancient India by A...
Beena E S
Ìý
Mate, a short story by Kate Grenvile.pptx
Mate, a short story by Kate Grenvile.pptxMate, a short story by Kate Grenvile.pptx
Mate, a short story by Kate Grenvile.pptx
Liny Jenifer
Ìý
Year 10 The Senior Phase Session 3 Term 1.pptx
Year 10 The Senior Phase Session 3 Term 1.pptxYear 10 The Senior Phase Session 3 Term 1.pptx
Year 10 The Senior Phase Session 3 Term 1.pptx
mansk2
Ìý
Research & Research Methods: Basic Concepts and Types.pptx
Research & Research Methods: Basic Concepts and Types.pptxResearch & Research Methods: Basic Concepts and Types.pptx
Research & Research Methods: Basic Concepts and Types.pptx
Dr. Sarita Anand
Ìý
Useful environment methods in Odoo 18 - Odoo ºÝºÝߣs
Useful environment methods in Odoo 18 - Odoo ºÝºÝߣsUseful environment methods in Odoo 18 - Odoo ºÝºÝߣs
Useful environment methods in Odoo 18 - Odoo ºÝºÝߣs
Celine George
Ìý
The basics of sentences session 6pptx.pptx
The basics of sentences session 6pptx.pptxThe basics of sentences session 6pptx.pptx
The basics of sentences session 6pptx.pptx
heathfieldcps1
Ìý
English 4 Quarter 4 Week 4 Classroom Obs
English 4 Quarter 4 Week 4 Classroom ObsEnglish 4 Quarter 4 Week 4 Classroom Obs
English 4 Quarter 4 Week 4 Classroom Obs
NerissaMendez1
Ìý
DUBLIN PROGRAM DUBLIN PROGRAM DUBLIN PROGRAM
DUBLIN PROGRAM DUBLIN PROGRAM DUBLIN PROGRAMDUBLIN PROGRAM DUBLIN PROGRAM DUBLIN PROGRAM
DUBLIN PROGRAM DUBLIN PROGRAM DUBLIN PROGRAM
vlckovar
Ìý
Eng7-Q4-Lesson 1 Part 1 Understanding Discipline-Specific Words, Voice, and T...
Eng7-Q4-Lesson 1 Part 1 Understanding Discipline-Specific Words, Voice, and T...Eng7-Q4-Lesson 1 Part 1 Understanding Discipline-Specific Words, Voice, and T...
Eng7-Q4-Lesson 1 Part 1 Understanding Discipline-Specific Words, Voice, and T...
sandynavergas1
Ìý
EDL 290F Week 3 - Mountaintop Views (2025).pdf
EDL 290F Week 3  - Mountaintop Views (2025).pdfEDL 290F Week 3  - Mountaintop Views (2025).pdf
EDL 290F Week 3 - Mountaintop Views (2025).pdf
Liz Walsh-Trevino
Ìý
How to Setup WhatsApp in Odoo 17 - Odoo ºÝºÝߣs
How to Setup WhatsApp in Odoo 17 - Odoo ºÝºÝߣsHow to Setup WhatsApp in Odoo 17 - Odoo ºÝºÝߣs
How to Setup WhatsApp in Odoo 17 - Odoo ºÝºÝߣs
Celine George
Ìý
N.C. DPI's 2023 Language Diversity Briefing
N.C. DPI's 2023 Language Diversity BriefingN.C. DPI's 2023 Language Diversity Briefing
N.C. DPI's 2023 Language Diversity Briefing
Mebane Rash
Ìý
Adventure Activities Final By H R Gohil Sir
Adventure Activities Final By H R Gohil SirAdventure Activities Final By H R Gohil Sir
Adventure Activities Final By H R Gohil Sir
GUJARATCOMMERCECOLLE
Ìý
Database population in Odoo 18 - Odoo slides
Database population in Odoo 18 - Odoo slidesDatabase population in Odoo 18 - Odoo slides
Database population in Odoo 18 - Odoo slides
Celine George
Ìý

this talk is about not talking.