TRAPTI
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The letter is a job application from Trapti Harisinghani for a supervisor position. She has over 6 years of experience in customer service and management roles. She includes her resume which details her education in business management and commerce, as well as previous roles as a manager and current role as a sales manager in Jamaica.
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- 1. 2016 January, 23 Dear Sir/Madam, I wish to be considered as an applicant in your company for any Supervisor Position available, who wants nothing more than to show my ability and diligence to assigned task. I am committed to being industrious so I will gain the highest level of experience that comes with being a part of your company. Please see my resume for additional information on my experience. I can be reached anytime via e mail at Trapti1989@rediffmail.com or my phone 876-858-8892. Thank you for your time & consideration and I look forward to hearing from you about this employment opportunity. Yours Sincerely, Trapti Harisinghani. Trapti Harisinghani Add: Manor Park Estates, Apt no. 506, Constant Spring Road, Kingston. Contact Number Phone: +1876858-8892 or email Trapti1989@rediffmail.com
- 2. Date of birth- 31st January1989. Summary Knowledgeable and experienced as a manager has an excellent customer service focused approach and good interpersonal and accounting skills. Has a strong problem solving and critical thinking ability. Has a bachelor degree in Business Management of Commerce with Computers. I am highly efficient in preparing salary, doing enlodgements, Recruitments & HR related works, schedule meetings, sending invoices and purchase order to companies, reports managing & maintaining the cash register accurately. I am also a dedicated manager to maintain customer satisfaction, taking care of team performance & company success. Core Qualifications ï‚· Excellent written communication skills. ï‚· Good interpersonal and oral communication skills. ï‚· Good Knowledge and understanding of customer queries. ï‚· Accurate performance of accounting transactions. ï‚· Producing Payroll Reports. ï‚· Answering Staff Payroll enquiries. ï‚· Above-average problem solving and complaint resolution abilities. ï‚· Thorough understanding of customer service and standards. ï‚· Excellent supervisory abilities. ï‚· Cash Handling and sales expertise. ï‚· Multitasking and energetic attitude towards works. ï‚· In charge of Projects around critical KPI,such as briefing for whole process, Waiver Errors,AHT reduction. ï‚· Assisting with Annual Audits. Accomplishments Recognized by peers and management for going above beyond normal job function and also worked, diligently completed all assigned tasks, working overtime as needed. Education:
- 3.  Higher Secondary: MP Board Indore from DAVV University in (2006).  B.com Part 1 in March-April (2007).  B.com Part 2 in September (2008.)  B.com Part 3 in December (2009).  Bachelors in Business Management in Commerce with Computers from DAVV University Indore, India in (2009). Extra Qualification:  Certificate of Six-Sigma Completion Yellow Belt.  Expertise in MS Word, MS- Excel.  Team Work  People Management  Project Handling EXPERIENCE Manager-May 2008 to July 2014 Mphasisan HP Company. Workingas a Team Manager Responsibilities-  Dealing with clients.  Resolved customer issues.  Handling team of unit managers and will be responsible for their performance.  Also doing recruitments work for my company.  Preparing the Performance reports for the clients.  Assisting in Audits.  Monitoring Attendance register of team.  Scheduling meeting with clients and sending MOM for meetings  In Charge of doing Recruitments and HR related proceedings includes suspension or termination of employees Current Experience- SalesManager-(Nov2014 till now).  Working in Rosh Marketing as a Sales Manager in Jamaica Kingston, & taking care of sales teamPerformance.
- 4.  Checking the availability of Stocks on timely basis.  Have expertise in preparing salary of employees & doing enlodgements for store and back office work including data entries, direct debit, sending invoices & Purchase order to companies.  Sending Invoices and Purchase Orders to Company.  Filing the record and preparing inventory of stocks.  Producing fortnightly and monthly payroll, ensuring timely payment of salaries and entitlements.  Preparing year end payment summaries and termination redundancy payments.  Doing Recruitment and giving offers of employment with candidates to ensure acceptance.  Updation of Candidate talent pools. Reference Details- Name- Mr.Puneet Sawhney Designation Process delivery Head in Mphasis an HP Company (Hinduja Global Solutions) Contact Details +919926499192 Name-Mr. Ravi Rochlani Owner of Rosh Marketing and Appliance TV Depot Jamaica Contact Details +8765938100, +8768615002 Name-Mr. Ajay Lohana Manager of appliance TV Depot Contact Details +8763992399