The applicant is seeking a front office or receptionist position and has 4 years of experience as a CNA. She has a background in customer service and has worked as a cashier. Her experience as a CNA involved caring for patients according to directives, charting activities, and providing assistance with daily living activities. She has skills in multitasking, word, excel, and conflict management. Her education includes a CNA certification and classes in medical terminology and computer programs.