Ying Fang CV
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Ying Fang has over 12 years of experience in sales, customer service, and hospitality roles in Dubai. She currently works as a Sales Executive for Dhamani Jewelry, where she assists customers, builds rapport, and remains knowledgeable about products. Previously, she held supervisory roles such as Deli Trainer at Carluccio's and Captain at Al Boom Tourist Village, where she ensured high levels of customer satisfaction. She is proficient in Mandarin Chinese, English, and basic Arabic.
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Margaret Muthoni (Waitress cv,cover letter & photo)newmargaret muthoni
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Margaret is applying for a waitress position. She has over 5 years of experience working in hospitality roles in Dubai and Kenya, including as a waitress at La Serre Bistro & Boulangerie in Dubai. She has strong customer service, communication, and teamwork skills. She is fluent in English and Swahili. Margaret holds a Kenyan certificate of secondary education and primary education. She believes she can make a positive impact through her intellectual abilities, skills, and ability to work well under pressure.c.v
c.vAhmed Abd EL Hamid
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- Ahmed Mohamed Ahmed is seeking a position utilizing his customer service experience.
- He has over 10 years of experience in restaurants and hotels in roles such as waiter, captain, and pre-opening team member.
- His experience includes positions at resorts in Dubai, Doha, and the Maldives where he excelled in customer service, operations, and teamwork.islam mohamed mahmoud abdellatif_original
islam mohamed mahmoud abdellatif_originalislam aboelfadl
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Islam Abo Elfadl is seeking a challenging opportunity in the UAE where he can utilize his diverse experience in sales, customer service, and tourism. He has over 10 years of experience in roles such as sales executive, customer service representative, tour guide, and receptionist. He is skilled in sales strategies, customer relations, team leadership, and achieving sales targets. He is seeking to join a growth-oriented team where he can continue developing his professional skills.Ying Fang CV
- 1. CURRICULUM VITAE Personal Information : Name: Ying Fang (Daisy) Nationality: Chinese Date of Birth: 1983/09/29 Marital Status: Single Gender: Female E-mail: daisyfang898@gmail.com Mobile Number: 00971557885988 HOLDING UAE DRIVING LICENSE Working Experience 2013/6/6----Present
- 2. Sale Executive: Dhamani Jewelry LLC (Emirates Palace ) Job Description: • Assisting customers choose which products to buy, keeping in mind both the customers' specific needs and the company's profits in mind while remaining friendly, knowledgeable, and helpful. • Building a customer rapport and making visitors to the store feel comfortable. • Strive to be very well informed about the stores' products to clearly explain the pros and cons of different types of merchandise to help customers make informed decisions about their purchases. • Visitors to a store are more likely to trust the recommendations of someone who appears to be highly knowledgeable and able to communicate in a way they understand. If a person requests a very specific type of item, then the sales clerk knows or is able to quickly determine whether the store carries that item. • Other duties include; taking and processing payments, stocking products on racks, help create displays of merchandise and keeping the store clean. Key Responsibilities: Sales, Customer Service, Inventory 2010/07 - 2012/01 Deli Trainer: Carluccio’s Marina Mall--Dubai 2006/10 - 2009/08. Supervisor: TRADER VIC’S Madinat --Dubai 2003/06 - 2004/07 CAPTAIN: AL BOOM TOURIST VILLAGE-- DUBAI Job Description : • Escorted and recommended menu offerings to guests
- 3. • Managed guest orders at various outlets across the hotel • Processed guest payments with quick delivery • Handled guest complaints ensuring high levels of guest satisfaction and recovery • Highly skilled in mixing, garnishing and serving drinks in keeping with bar’s specifications • Comprehensive knowledge of inventory on hand, drink mechanics, and drink pricing • Demonstrated ability to keep the bar organized, stocked and clean • Display bottled goods and glasses to make smart look • Making requisitions and order required liquor and supplies • Assisted in setting up and taking down tables and chairs on a daily basis and also during events • Directed kitchen and floor staff to provide excellent customer service. • Trained and introduced new joiners • Good skills in up-selling Hotel products. • Worked with ease under deadlines and filled in for colleagues as and when required. • Good knowledge of telephone etiquettes, ensure caller satisfaction by answering the telephone in friendly and courteous manner/ receiving, bookings by telephone, handling many callers at the same time from different ways with the top standard of customer service. • Skillful in making the checks through the micros machine and cash. • Attended all trainings provided by the hotel. • Reducing the cost and up sell products to exceed the budget. • Organizing new promotions/entertainments with my direct manager.
- 4. • Taking guests notes and comments to improve better hospitality. • Take responsibility for actions made to exceed guest expectation. • Responsible for assisting restaurant manager in the supervision of whole food and beverage operation. • Taken corrective actions if necessary to ensure standards are maintained. TECHNICAL QUALIFICATIONS: Basic food hygiene program training (Trader VIC’S) Fire suppression training (Landmark Group ) Good knowledge about diamond and color stones .(GIA.IGI.HRD) Attended the most expensive diamond in the world show at Armani Hotel- Burj Khalifa Language Skills : Mandarin (Chinese ): speaking and writing perfectly English: speaking, writing, listening (very good) Arabic: Speaking, listening (Basic) I have more than 12 YEARS WORKING EXPERIENCE in UAE, I have very good friendship with CHINESE TOUR GUIDE. (around 100 people) It is with great interest that I am forwarding my CV/Resume for your consideration. My record of academic achievements and professional career history, demonstrates attributes that make me a valuable employee. I look forward to hear you soon. Thank you very much.