ݺߣ

ݺߣShare a Scribd company logo
CURRICULUM C VITAE
Permanent Address
Surya Enclave, Niwari Road Bank
Colony, Modinagar, Ghaziabad
Pin-201204
Contact No.
09997340547
E-Mail ID
Saraswati9997340547@gmail.com
PERSONAL DETAILS
Fathers Name
Late Shri Ambrish Gupta
Mothers Name
Smt. Kusum Lata
D.O.B.
15/04/1983
Gender
Male
Nationality
Indian
Religion
Hindu
Marital Status
Married
Language Known
Hindi & English
Interest
Computer Operator & Data
ITES/ BPO /NGO/ Banking/Media,
Manufacturing, Retails,
Hospitality, Aviation, Hotel
Hobbies
Chess
Playing Cricket
Search New Information
Deepak Gupta
(Diploma Computer Application + 12 Year Experience)
(Computer Operator Commercial Executive Back End Office
Assistant)
E-Mail: saraswati99973450547@gmail.com
Contact No.: 09997340547
=============================================
OBJECTIVE
? To work in an organization where I can utilize my
knowledge, skills and ability to enhance my complete
potential in order to grow and meet the challenges of
competitive environment and work professionally with
dedication and involvement in the direction of achieving
the aim and goals of the organization.
Profile Summary
? Have experience of 10 years in Computer Project work ,
of which 4 years experience in IT industry (which
includes systems support, issue tracking, customer
support, application monitoring, technical support etc.)
and the rest in Office Administration.
PROFFESSIONAL QUALIFICATION
? Diploma Computer Application in 2000 from NIIT, Balaji
Estate, Sudarshan Marg, Kalkaji, New Delhi.
ACADEMIC
? B.Com. from CCS University Meerut in 2003-2005
? 12th Passed from Dr. K.N. Modi Inter College Modinagar
affiliated to U.P Board, in 2002
? 10th Passed from Dr. K.N. Modi Inter College Modinagar
affiliated to U.P Board, in 2000.
Training and Workshops:
? Summer training from Project Solution in Lajpat Nagar, New
Delhi with Subject of MS- Word Project Report C Seminar
& Presentation .
Work experience
Job title : COMPUTER OPERATOR , DATA
ENTRY & Back End Office Assistant
Office Administration:
Document Controlling, Filing, Distribution, Tele.,
Faxing, Email and correspondence.
IDEA TELEVENTUE AS A TELLECALLER
? August 2002 to August 2003: 1 year working
experience in Idea Televenture as a Tellecaller in Noida
Sector 64.
Job Profile :- On Line Calling Customer Satisfaction
UNIVERSAL ENERGIES LIMITED
? Oct- 2003 to Sep-2006 : 3 year working experience in
Universal Energies Limited New Delhi as a computer
operator.
Job Profile :- On Line Calling Customer Satisfaction
? Commercial Executive
? Follow up the customer query with company complains
system.
? Credit review and release order as per dealer profile and
company norms.
? Handling stock transfer to inter location.
? Accounts data entry in Excel.
? Follow up forsecondary sales data from our field staff
? Tracking the goods consignment location& follow up with
Transporter strictly in delay condition
? Document Controlling, Billing .
D.J. DENTAL COLLEGE , MODINAGAR
? Dec- 2006 to Nov-2008 Lab Incharge + Computer
Operator (Seminar report) In D.J. Dental Collage,
Modinagar
Job Profile :- Patient Record & O.P.D. Record, Seminar C
Presentation Report
? CASE HISTORY , PATIENT MANUAL RECORD , WORK DONE
RECORD.
? RECORD IN
? Oral MedicineDepartment
? ProsthodonticsDepartment
? Pedodontics & Preventive Dentistry.
? Oral Surgery Department
? Periodontics Department
? Orthodontics Department
Operating systems- Windows98,
Prefect (Used Publisher + With Designing)
? Entry of text, numeric or alphanumeric entry
? Entry of printed/handwritten matters/hardcopies/scanned
images
? Project Editing Work, Theses work, Seminar,
Saraswati Computer Solution ,MODINAGAR
? Till Now -2015 Currently working in Saraswati
Computers Modinagar as a computer operator.
JOBPROFILE
? Computer overview, DOS, Computer concept, Local Area
Networks, Windows NT Networking, MS- Word, MS-
Access
? Concepts and Tools of Quality Management, Application
Development, MS- Excel, MS- Power- Point, Internet,
Multimedia.
? Project Editing Work, Theses work, Seminar, Project Report,
Synopsis, Industrial Report Etc.
? Prefect (Used Publisher + With Designing)
? Online Software Solution I Have knowledge of computer
hardware.
? Back Office Assistant Job Description
? Ms, Office, Photo Shop, Page Maker, etc.
EXTRA/CO-CURRICULAR ACTIVITIES AND CERTIFICATES
? Played in college cricket team at inter college level.
? Member of college discipline committee.
? Played in college Chess Championship winner prize.
STRENGTHS
1. Good leadership quality and self confident.
2. I can adopt any environment in any situation.
3. Having time punctuality.
4. Good logical skills.
5. Facing challenges.
WEAKNESS
1. I believe someone easily.
2. I do not feel comfortable until finish my work.
3. Expect too much from myself, sometimes take more time
to get better result.
DECLARATION
I hereby declare that above particulars are true to the best of my
knowledge..
Date: ............
Place: ............
(Deepak Gupta)
Back Office Assistant Job Description
Back Office Assistant Job Profile and Description
The duties of a back office assistant are varied and many, depending on the type of back office
he/she works on. Usual back office work includes IT and technical support services,
accounting, and human resources. The back office assistant provides administrative support
to the back office manager. General duties include clerical work, secretarial services, and
personal assistant to the manager.
Duties and Responsibilities
? Answer calls routed to the back office and transfer to appropriate staff member, sign for and
distribute delivered packages, and coordinate and maintain records for staff office space,
phones, parking, company credit cards and office keys.
? Perform general clerical duties to include but not limited to: photocopying, faxing, emailing,
reviewing and editing of documents, filing and record keeping.
? Research prices and purchase office furniture and supplies, collect and maintain PC inventory,
manage all other back office equipments and supplies as needed.
? Schedule equipment usage, and monitor all back office equipment and ensure everything is in
perfect working order,
and serve as liaison with service personnel when and if ever repairs are needed.
? Setup and coordinate meetings and conferences, maintain and distribute staff weekly schedules,
and support staff in
assigned project based work.
? Assist in the hiring and interviewing of prospective applicants, provide office orientation for new
employees and staff,
facilitate training of new hires, and assist in the management of back office personnel.
? Type various correspondence and reports from rough draft and compiled data, research and gather
materials,
assemble reports, and maintain and retrieve database information.
? Coordinate appointments and meetings of clients and visitors by setting up their accommodation
and entertainment
arrangements, assist with special events and provide information for policies and procedures.
? Perform managerial functions when the back office manager is absent. This includes assigning
tasks and
responsibilities, managing personnel, and keeping track of back office records and employees.
? Assist the manager in the evaluation of back office staff and employee, manage personnel
relationships, and serve as
liaison in personnel disciplinary actions including suspension and termination.
Ensure quality of work of the back office department by reviewing all work submitted by each
staff member and by implementing quality controls and procedures, and analyzing protocols
and advising the manager on appropriate changes needed.

More Related Content

What's hot (18)

Saranya
SaranyaSaranya
Saranya
saranya jayaram
?
Pavan Kumar_4+yrs IT India staffing_Hyd file
Pavan Kumar_4+yrs IT India staffing_Hyd filePavan Kumar_4+yrs IT India staffing_Hyd file
Pavan Kumar_4+yrs IT India staffing_Hyd file
pavan hr (pavan.boya@damcosoft.com)
?
Gurleen resume
Gurleen resumeGurleen resume
Gurleen resume
Gurleen Pal
?
Criselle Baptista
Criselle BaptistaCriselle Baptista
Criselle Baptista
Criselle Baptista
?
Fateh Resume
Fateh ResumeFateh Resume
Fateh Resume
kishan singh
?
ANAND NEW RESUME PUNE latest 1
ANAND NEW RESUME PUNE latest 1ANAND NEW RESUME PUNE latest 1
ANAND NEW RESUME PUNE latest 1
Anand Jadhav
?
Vani resume 140116
Vani resume 140116Vani resume 140116
Vani resume 140116
vani viramuthu
?
CV@prasadchavan
CV@prasadchavanCV@prasadchavan
CV@prasadchavan
Prasad Chavan
?
Deepak 26 Jan
Deepak 26 JanDeepak 26 Jan
Deepak 26 Jan
12_Deepak
?
Mritunjay Singh _Time Keeper
Mritunjay Singh _Time KeeperMritunjay Singh _Time Keeper
Mritunjay Singh _Time Keeper
mritunjay singh
?
Abinaya Resume- HR
Abinaya Resume- HRAbinaya Resume- HR
Abinaya Resume- HR
Abinaya Arun
?
zain C.V
zain C.Vzain C.V
zain C.V
zain abideen
?
Resume - Divya Shree
Resume - Divya ShreeResume - Divya Shree
Resume - Divya Shree
Divya Shree
?
RAVINDRA C.V. LATEST
RAVINDRA C.V. LATESTRAVINDRA C.V. LATEST
RAVINDRA C.V. LATEST
RAVINDRA KAUSHIK
?
Kavitha Resume
Kavitha ResumeKavitha Resume
Kavitha Resume
kavitha Ganapathi
?
RESUME.
RESUME.RESUME.
RESUME.
Arunakshi Shyamraj
?
Virendra Resume
Virendra ResumeVirendra Resume
Virendra Resume
virendra singh
?
Girish
GirishGirish
Girish
girish kulkarni
?

Viewers also liked (20)

Read&Write For Google Learning Object
Read&Write For Google Learning ObjectRead&Write For Google Learning Object
Read&Write For Google Learning Object
Jeanna Wagner
?
Webinar
WebinarWebinar
Webinar
Claire BE
?
English presentation
English presentationEnglish presentation
English presentation
Raft Budiman
?
JGamsby - Quinnipiac_Winter2015
JGamsby - Quinnipiac_Winter2015JGamsby - Quinnipiac_Winter2015
JGamsby - Quinnipiac_Winter2015
Jason Gamsby
?
Linkage to Care Strategies
Linkage to Care StrategiesLinkage to Care Strategies
Linkage to Care Strategies
Randi Sylve
?
Konferencja- II Forum Strategicznego Wywiadu Biznesowego
Konferencja- II Forum Strategicznego Wywiadu BiznesowegoKonferencja- II Forum Strategicznego Wywiadu Biznesowego
Konferencja- II Forum Strategicznego Wywiadu Biznesowego
Sebastian Blazkiewicz
?
Holidays At India
Holidays At IndiaHolidays At India
Holidays At India
Holidays At India
?
SDookhoo_Thesis_Final_Submission
SDookhoo_Thesis_Final_SubmissionSDookhoo_Thesis_Final_Submission
SDookhoo_Thesis_Final_Submission
Sasha Dookhoo
?
How to live a life changing experience abroad??
How to live a life changing experience abroad??How to live a life changing experience abroad??
How to live a life changing experience abroad??
Sohaib BOUZEGHOUB
?
Portfolio
PortfolioPortfolio
Portfolio
Loren Gundersen
?
Best_of_the_countries_2010
Best_of_the_countries_2010Best_of_the_countries_2010
Best_of_the_countries_2010
Khaled Ghozlan
?
6-3-2016 Regulatory Affairs entry level resume_Bum Kim
6-3-2016 Regulatory Affairs entry level resume_Bum Kim6-3-2016 Regulatory Affairs entry level resume_Bum Kim
6-3-2016 Regulatory Affairs entry level resume_Bum Kim
Bum Kim
?
Quiz
QuizQuiz
Quiz
Priyanka Payal Pareek
?
JGamsby - Quinnipiac_Winter2015
JGamsby - Quinnipiac_Winter2015JGamsby - Quinnipiac_Winter2015
JGamsby - Quinnipiac_Winter2015
Jason Gamsby
?
ڧݧڧߧѧ ԧѧާާ DOM-LAND
ڧݧڧߧѧ ԧѧާާ DOM-LANDڧݧڧߧѧ ԧѧާާ DOM-LAND
ڧݧڧߧѧ ԧѧާާ DOM-LAND
Nikolay Gorokhov
?
prueba de presentacion
prueba de presentacionprueba de presentacion
prueba de presentacion
Francisco Bruzos
?
TibameЄ_l̎ ʽf
TibameЄ_l̎ ʽfTibameЄ_l̎ ʽf
TibameЄ_l̎ ʽf
γɷ޹˾
?
Iabmexicoestudiouainternetmovil26sep2012 120926141355-phpapp01Iabmexicoestudiouainternetmovil26sep2012 120926141355-phpapp01
Iabmexicoestudiouainternetmovil26sep2012 120926141355-phpapp01
Thaiis Michell
?
Waarom Acquisitie-strategie loont
Waarom Acquisitie-strategie loontWaarom Acquisitie-strategie loont
Waarom Acquisitie-strategie loont
Maarten Vijverberg
?
Read&Write For Google Learning Object
Read&Write For Google Learning ObjectRead&Write For Google Learning Object
Read&Write For Google Learning Object
Jeanna Wagner
?
JGamsby - Quinnipiac_Winter2015
JGamsby - Quinnipiac_Winter2015JGamsby - Quinnipiac_Winter2015
JGamsby - Quinnipiac_Winter2015
Jason Gamsby
?
Linkage to Care Strategies
Linkage to Care StrategiesLinkage to Care Strategies
Linkage to Care Strategies
Randi Sylve
?
Konferencja- II Forum Strategicznego Wywiadu Biznesowego
Konferencja- II Forum Strategicznego Wywiadu BiznesowegoKonferencja- II Forum Strategicznego Wywiadu Biznesowego
Konferencja- II Forum Strategicznego Wywiadu Biznesowego
Sebastian Blazkiewicz
?
SDookhoo_Thesis_Final_Submission
SDookhoo_Thesis_Final_SubmissionSDookhoo_Thesis_Final_Submission
SDookhoo_Thesis_Final_Submission
Sasha Dookhoo
?
How to live a life changing experience abroad??
How to live a life changing experience abroad??How to live a life changing experience abroad??
How to live a life changing experience abroad??
Sohaib BOUZEGHOUB
?
Best_of_the_countries_2010
Best_of_the_countries_2010Best_of_the_countries_2010
Best_of_the_countries_2010
Khaled Ghozlan
?
6-3-2016 Regulatory Affairs entry level resume_Bum Kim
6-3-2016 Regulatory Affairs entry level resume_Bum Kim6-3-2016 Regulatory Affairs entry level resume_Bum Kim
6-3-2016 Regulatory Affairs entry level resume_Bum Kim
Bum Kim
?
JGamsby - Quinnipiac_Winter2015
JGamsby - Quinnipiac_Winter2015JGamsby - Quinnipiac_Winter2015
JGamsby - Quinnipiac_Winter2015
Jason Gamsby
?
TibameЄ_l̎ ʽf
TibameЄ_l̎ ʽfTibameЄ_l̎ ʽf
TibameЄ_l̎ ʽf
γɷ޹˾
?
Iabmexicoestudiouainternetmovil26sep2012 120926141355-phpapp01Iabmexicoestudiouainternetmovil26sep2012 120926141355-phpapp01
Iabmexicoestudiouainternetmovil26sep2012 120926141355-phpapp01
Thaiis Michell
?
Waarom Acquisitie-strategie loont
Waarom Acquisitie-strategie loontWaarom Acquisitie-strategie loont
Waarom Acquisitie-strategie loont
Maarten Vijverberg
?

Similar to Deepak Gupta 3 (20)

Ajay Raju - CV
Ajay Raju - CVAjay Raju - CV
Ajay Raju - CV
Niit Ajay Raju
?
UTAM - CV
UTAM - CVUTAM - CV
UTAM - CV
Utam Kumar Mahalik
?
Tarundhyani Asst 11 May 2016
Tarundhyani Asst 11 May 2016Tarundhyani Asst 11 May 2016
Tarundhyani Asst 11 May 2016
tarun dhyani
?
sweety_k
sweety_ksweety_k
sweety_k
Sweety Khandelwal
?
abhishek das
abhishek dasabhishek das
abhishek das
Abhishek Das
?
Suresh Resume
Suresh ResumeSuresh Resume
Suresh Resume
suresh M
?
My Original_CV_MJ
My Original_CV_MJMy Original_CV_MJ
My Original_CV_MJ
Mudasir Dar
?
My Original_CV_MJ
My Original_CV_MJMy Original_CV_MJ
My Original_CV_MJ
Mudasir Dar
?
Sujan Ghale
Sujan GhaleSujan Ghale
Sujan Ghale
SUJAN GHALE
?
Rahul Resume
Rahul ResumeRahul Resume
Rahul Resume
Rahul Srivastava
?
RESUME
RESUMERESUME
RESUME
NARAYANA RAO
?
jas_CV_3
jas_CV_3jas_CV_3
jas_CV_3
jasmin aroojis
?
ALLELIE M. RUSTRIA-RESUME
ALLELIE M. RUSTRIA-RESUMEALLELIE M. RUSTRIA-RESUME
ALLELIE M. RUSTRIA-RESUME
Ma. Allelie Rustria
?
Update Resume-Deepali Nehete
Update Resume-Deepali NeheteUpdate Resume-Deepali Nehete
Update Resume-Deepali Nehete
Deepali Shami
?
Joseph D'silva -Experience Talent Aquisition. 2016
Joseph D'silva -Experience Talent Aquisition. 2016Joseph D'silva -Experience Talent Aquisition. 2016
Joseph D'silva -Experience Talent Aquisition. 2016
Joseph D'silva
?
Mritunjay Singh _Time Keeper
Mritunjay Singh _Time KeeperMritunjay Singh _Time Keeper
Mritunjay Singh _Time Keeper
mritunjay singh
?
Eswaran - Recruitment - MBA(B.E)
Eswaran - Recruitment - MBA(B.E)Eswaran - Recruitment - MBA(B.E)
Eswaran - Recruitment - MBA(B.E)
eshwartherecruiter
?
SUJEET MISHRA (1)
SUJEET MISHRA (1)SUJEET MISHRA (1)
SUJEET MISHRA (1)
Sujeet Mishra
?
SHUVANKAR_SAHA__CURRICULUM_VITAE.PDF
SHUVANKAR_SAHA__CURRICULUM_VITAE.PDFSHUVANKAR_SAHA__CURRICULUM_VITAE.PDF
SHUVANKAR_SAHA__CURRICULUM_VITAE.PDF
SHUVANKAR SAHA
?
Resume Kavita Sawant
Resume Kavita SawantResume Kavita Sawant
Resume Kavita Sawant
Kavita Sawant
?

Deepak Gupta 3

  • 1. CURRICULUM C VITAE Permanent Address Surya Enclave, Niwari Road Bank Colony, Modinagar, Ghaziabad Pin-201204 Contact No. 09997340547 E-Mail ID Saraswati9997340547@gmail.com PERSONAL DETAILS Fathers Name Late Shri Ambrish Gupta Mothers Name Smt. Kusum Lata D.O.B. 15/04/1983 Gender Male Nationality Indian Religion Hindu Marital Status Married Language Known Hindi & English Interest Computer Operator & Data ITES/ BPO /NGO/ Banking/Media, Manufacturing, Retails, Hospitality, Aviation, Hotel Hobbies Chess Playing Cricket Search New Information Deepak Gupta (Diploma Computer Application + 12 Year Experience) (Computer Operator Commercial Executive Back End Office Assistant) E-Mail: saraswati99973450547@gmail.com Contact No.: 09997340547 ============================================= OBJECTIVE ? To work in an organization where I can utilize my knowledge, skills and ability to enhance my complete potential in order to grow and meet the challenges of competitive environment and work professionally with dedication and involvement in the direction of achieving the aim and goals of the organization. Profile Summary ? Have experience of 10 years in Computer Project work , of which 4 years experience in IT industry (which includes systems support, issue tracking, customer support, application monitoring, technical support etc.) and the rest in Office Administration. PROFFESSIONAL QUALIFICATION ? Diploma Computer Application in 2000 from NIIT, Balaji Estate, Sudarshan Marg, Kalkaji, New Delhi. ACADEMIC ? B.Com. from CCS University Meerut in 2003-2005 ? 12th Passed from Dr. K.N. Modi Inter College Modinagar affiliated to U.P Board, in 2002 ? 10th Passed from Dr. K.N. Modi Inter College Modinagar affiliated to U.P Board, in 2000. Training and Workshops: ? Summer training from Project Solution in Lajpat Nagar, New Delhi with Subject of MS- Word Project Report C Seminar & Presentation .
  • 2. Work experience Job title : COMPUTER OPERATOR , DATA ENTRY & Back End Office Assistant Office Administration: Document Controlling, Filing, Distribution, Tele., Faxing, Email and correspondence. IDEA TELEVENTUE AS A TELLECALLER ? August 2002 to August 2003: 1 year working experience in Idea Televenture as a Tellecaller in Noida Sector 64. Job Profile :- On Line Calling Customer Satisfaction UNIVERSAL ENERGIES LIMITED ? Oct- 2003 to Sep-2006 : 3 year working experience in Universal Energies Limited New Delhi as a computer operator. Job Profile :- On Line Calling Customer Satisfaction ? Commercial Executive ? Follow up the customer query with company complains system. ? Credit review and release order as per dealer profile and company norms. ? Handling stock transfer to inter location. ? Accounts data entry in Excel. ? Follow up forsecondary sales data from our field staff ? Tracking the goods consignment location& follow up with Transporter strictly in delay condition ? Document Controlling, Billing . D.J. DENTAL COLLEGE , MODINAGAR ? Dec- 2006 to Nov-2008 Lab Incharge + Computer Operator (Seminar report) In D.J. Dental Collage, Modinagar Job Profile :- Patient Record & O.P.D. Record, Seminar C Presentation Report ? CASE HISTORY , PATIENT MANUAL RECORD , WORK DONE RECORD. ? RECORD IN ? Oral MedicineDepartment ? ProsthodonticsDepartment ? Pedodontics & Preventive Dentistry. ? Oral Surgery Department ? Periodontics Department ? Orthodontics Department Operating systems- Windows98,
  • 3. Prefect (Used Publisher + With Designing) ? Entry of text, numeric or alphanumeric entry ? Entry of printed/handwritten matters/hardcopies/scanned images ? Project Editing Work, Theses work, Seminar, Saraswati Computer Solution ,MODINAGAR ? Till Now -2015 Currently working in Saraswati Computers Modinagar as a computer operator. JOBPROFILE ? Computer overview, DOS, Computer concept, Local Area Networks, Windows NT Networking, MS- Word, MS- Access ? Concepts and Tools of Quality Management, Application Development, MS- Excel, MS- Power- Point, Internet, Multimedia. ? Project Editing Work, Theses work, Seminar, Project Report, Synopsis, Industrial Report Etc. ? Prefect (Used Publisher + With Designing) ? Online Software Solution I Have knowledge of computer hardware. ? Back Office Assistant Job Description ? Ms, Office, Photo Shop, Page Maker, etc. EXTRA/CO-CURRICULAR ACTIVITIES AND CERTIFICATES ? Played in college cricket team at inter college level. ? Member of college discipline committee. ? Played in college Chess Championship winner prize. STRENGTHS 1. Good leadership quality and self confident. 2. I can adopt any environment in any situation. 3. Having time punctuality. 4. Good logical skills. 5. Facing challenges. WEAKNESS 1. I believe someone easily. 2. I do not feel comfortable until finish my work. 3. Expect too much from myself, sometimes take more time to get better result. DECLARATION I hereby declare that above particulars are true to the best of my knowledge.. Date: ............ Place: ............ (Deepak Gupta)
  • 4. Back Office Assistant Job Description Back Office Assistant Job Profile and Description The duties of a back office assistant are varied and many, depending on the type of back office he/she works on. Usual back office work includes IT and technical support services, accounting, and human resources. The back office assistant provides administrative support to the back office manager. General duties include clerical work, secretarial services, and personal assistant to the manager. Duties and Responsibilities ? Answer calls routed to the back office and transfer to appropriate staff member, sign for and distribute delivered packages, and coordinate and maintain records for staff office space, phones, parking, company credit cards and office keys. ? Perform general clerical duties to include but not limited to: photocopying, faxing, emailing, reviewing and editing of documents, filing and record keeping. ? Research prices and purchase office furniture and supplies, collect and maintain PC inventory, manage all other back office equipments and supplies as needed. ? Schedule equipment usage, and monitor all back office equipment and ensure everything is in perfect working order, and serve as liaison with service personnel when and if ever repairs are needed. ? Setup and coordinate meetings and conferences, maintain and distribute staff weekly schedules, and support staff in assigned project based work. ? Assist in the hiring and interviewing of prospective applicants, provide office orientation for new employees and staff, facilitate training of new hires, and assist in the management of back office personnel. ? Type various correspondence and reports from rough draft and compiled data, research and gather materials, assemble reports, and maintain and retrieve database information. ? Coordinate appointments and meetings of clients and visitors by setting up their accommodation and entertainment arrangements, assist with special events and provide information for policies and procedures. ? Perform managerial functions when the back office manager is absent. This includes assigning tasks and responsibilities, managing personnel, and keeping track of back office records and employees. ? Assist the manager in the evaluation of back office staff and employee, manage personnel relationships, and serve as liaison in personnel disciplinary actions including suspension and termination. Ensure quality of work of the back office department by reviewing all work submitted by each staff member and by implementing quality controls and procedures, and analyzing protocols and advising the manager on appropriate changes needed.