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Jessica L. Daoodi
                                         933 Spinel Ave.
                                       El Cajon, CA 92021
                                     Telephone: 619-588-5053
                                      Email: jdaoodi@cox.net

Objective: A position in sales management utilizing my proven skills and many years of experience.

Skills:

揃 General office skills           揃 Customer service             揃 Type 50 wpm
揃 Computer knowledge              揃 Leadership skills
揃 Proficient in Microsoft Office (Word, Excel, Power Point, Outlook)

Experience:

Phone Ware Inc., San Diego CA - 2003-Present - Director of Training/Verizon Account Manager
* Interviewing, hiring, training and motivating employees.
* Manage staff of 30, monitoring performance, coaching and reporting.
* Create and administer incentive plans.
* Conduct Quality Assurance meetings with client to ensure campaigns are in compliance and on
target.
* Perform order entry and daily reporting for clients (SBC, Bell South, Time Warner Cable and
Verizon Telecoms).
* Generate monthly client invoicing to Verizon Business.
* Client Liaison, working with our Vendor manager daily to keep sales at or above quota.
* Manage all Verizon campaigns at the corporate level (High Speed Internet, Long Distance, New
Business customer accounts and Win Backs).
* Started as sales rep, always exceeding quotas and was consistently #1 sales rep.

Great eastern Resort Corp., Virginia Beach VA - 1998-2002 - Travel Coordinator/Office
Manager
* Supervised a staff of 10.
* Assisted in customer satisfaction
* Received and processed credit card information
* Trained newly hired staff, confirmed customer information.

Academy Roofing Company, Norfolk VA - 1998-1999 - Office Manager
* General office.
* Appointment setting.
* Computing employee timecard information.
* Answered six-telephone line phone system.
* Received and processed customer payments, maintained customer account balance information.
*Assisted in the hiring and training of new employees.

Superior Call Center, El Cajon CA - 1996-1997 - Sales Representative
* Telephone sales of resort/timeshare vacation ownership.
* Maintained customer satisfaction
* Assisted in the training of newly hired employees.
* Update and correct customer information in the database
* Arranged for potential buyers to view the vacation rental properties.

Education:
Grossmont College, La Mesa CA - Criminal Justice, 2005-2006
Mira Costa College, Oceanside CA - Administrative Justice, 2003-2005
Ad

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Jessicas Resume

  • 1. Jessica L. Daoodi 933 Spinel Ave. El Cajon, CA 92021 Telephone: 619-588-5053 Email: jdaoodi@cox.net Objective: A position in sales management utilizing my proven skills and many years of experience. Skills: 揃 General office skills 揃 Customer service 揃 Type 50 wpm 揃 Computer knowledge 揃 Leadership skills 揃 Proficient in Microsoft Office (Word, Excel, Power Point, Outlook) Experience: Phone Ware Inc., San Diego CA - 2003-Present - Director of Training/Verizon Account Manager * Interviewing, hiring, training and motivating employees. * Manage staff of 30, monitoring performance, coaching and reporting. * Create and administer incentive plans. * Conduct Quality Assurance meetings with client to ensure campaigns are in compliance and on target. * Perform order entry and daily reporting for clients (SBC, Bell South, Time Warner Cable and Verizon Telecoms). * Generate monthly client invoicing to Verizon Business. * Client Liaison, working with our Vendor manager daily to keep sales at or above quota. * Manage all Verizon campaigns at the corporate level (High Speed Internet, Long Distance, New Business customer accounts and Win Backs). * Started as sales rep, always exceeding quotas and was consistently #1 sales rep. Great eastern Resort Corp., Virginia Beach VA - 1998-2002 - Travel Coordinator/Office Manager * Supervised a staff of 10. * Assisted in customer satisfaction * Received and processed credit card information * Trained newly hired staff, confirmed customer information. Academy Roofing Company, Norfolk VA - 1998-1999 - Office Manager * General office. * Appointment setting. * Computing employee timecard information. * Answered six-telephone line phone system. * Received and processed customer payments, maintained customer account balance information. *Assisted in the hiring and training of new employees. Superior Call Center, El Cajon CA - 1996-1997 - Sales Representative * Telephone sales of resort/timeshare vacation ownership. * Maintained customer satisfaction * Assisted in the training of newly hired employees. * Update and correct customer information in the database * Arranged for potential buyers to view the vacation rental properties. Education: Grossmont College, La Mesa CA - Criminal Justice, 2005-2006 Mira Costa College, Oceanside CA - Administrative Justice, 2003-2005