Sam Temple CV (1)
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Samuel Temple is a highly experienced customer service professional focused on achieving company success through vision and objectives. He possesses strong communication and follow-through skills and works well independently or as part of a team. Currently a Food & Beverage Supervisor at MacDonald's Kilhey Court Hotel, his responsibilities include scheduling staff, ordering supplies, training employees, and ensuring high quality customer experiences. He has over 7 years of experience in hospitality roles with demonstrated leadership, problem solving abilities, and a commitment to excellence.
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Gemma Cv 2016FEGemma Fitzpatrick
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Gemma Fitzpatrick is seeking full-time employment. She has a Higher National Diploma in Theatre Studies/Performing Arts from Colaiste Dhulaigh from 2010-2013. Her current role is as a kitchen/wardrobe sales assistant and 3D kitchen designer at The Panelling Centre, where she generates leads, provides creative solutions within budgets, and project manages installations. Previously she worked in catering roles at Aramark and as a sales advisor at Collier Kitchens Supplies Ltd. She has skills in customer service, cash handling, computer skills, and a flexible approach to high-pressure work. Her interests include fitness, dance teaching, and theatre. She has received certificates for her efforts in schoolUPDATED C V OF MOHAMED - Copy - Copy
UPDATED C V OF MOHAMED - Copy - CopyMohamed Elsayed
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Mohamed El Sayed is seeking a hospitality position where he can utilize his leadership, communication, and creative skills. He has a Bachelor's degree in Commerce from Tanta University and extensive experience managing restaurants and food and beverage departments at luxury hotels in Egypt. His resume lists qualifications like excellent customer service skills and the ability to work well under pressure. He also has training in areas like food safety, leadership, and marketing.Sam Temple CV (1)
- 1. Samuel George Temple sam_temple@msn.com - 07773402584 18 Martland Avenue Shevington Wigan WN6 8EG Highly experienced in customer service, I am focused and dedicated to achieving company success through its vision and objectives. I posses brilliant communication skills and have demonstrated great follow through of task making use of all available methods. Working brilliantly within a team but also leading from the front using my own initiative. I am a great motivator leading by example and showing empathy towards others. A real people person, self motivated with a professional attitude, enjoys working towards targets and exceeding guest expectations, ultimately excelling with a driven can do attitude and a hunger to succeed! WORK EXPERIENCE Food & Beverage Supervisor MacDonald’s Kilhey Court Hotel – September 2013 – Present Approached by previous employer to take on this challenging role • Duties – Completing weekly Rota’s for three departments (Hotel Dining Room, Hotel Bar, Conference and Banqueting) for 30+ employees, ensuring these are updated for variable change in house counts and new events. • Managing the entire property Wet and consumables ordering for the Food & Beverage Departments, forecasting is essential when up to 3 weddings can be hosted on the same day and room occupancy levels can vary daily. • Stocktaking of the 4 bars and four cellars ensuring stock rotation and cleanliness is exceeding SOP’s. • Responsible for training, development, and appraising of the Food & Beverage Team in order to maximise performance and manage discipline. • Running the restaurant on a weekly basis, checking all opening and closing procedures are completed. Making sure all staff are up to date on their core standards and training such as COSHH, Manual Handling, Fire Safety. • Leading, running and developing events of all occasions. This includes Weddings, Birthdays, Charity Balls, Dinner Dance’s, Funerals and more. Covers often reach numbers of 300+ • Cashing up and consolidating large volumes of cash, processing the EOD ensuring this is correct. • I have worked in all departments throughout the hotel to firm a detailed understanding; this includes sales office & front office. • Playing an active role in weekly Operations Meetings. Shift Leader MacDonald’s Kilhey Court Hotel – October 2012 – August 2013 – • Assisting in the smooth running predominantly within the Food & Beverage department. • Leading the kitchen by running and managing the pass during busy evening and event services. • Ensuring from start to finish that customer expectations are exceeded at every opportunity. • Working to SOP’s and applying up selling techniques. Front of House Assistant Holland Hall Hotel – June 2012 – October 2012 • Driving the service through energy and flair. • Delivering an exceptionally high level of customer service working in any of the service areas, predominantly on the front line taking care of customers but on occasions making and creating drinks. • Effectively setting up and closing down forward thinking for the next day’s events. • Exceptional teamwork was essential and the ability to follow instructions. Front of House Assistant MacDonald Kilhey Court Hotel - August 2010 – June 2012 • Assisting the management team to ensure operational fluidity. • Serving food, drink and a smile to all guests, responding to any queries effectively to ensure a professional impression is long lasting. • Being financially responsible, ensuring accurate payment and cash handling is adhered. • Answering the phone to company standards, liaising with managers and guests with a range of queries EDUCATION 10 GCSE’s all A-C / Shevington High School 3 A-Levels / Runshaw College (ICT, Business Studies, Law) BIIAB Level 2 Award in Food Safety in Catering Green Cross First Aid Trained A range of E-Learning courses PERSONAL INTERESTS I enjoy being active, exploring new cities and meeting new people. REFERENCES References are available on request.