Ocean Spray moved to a Managed TMS solution from TMC to improve key performance metrics like on-time delivery rates and freight costs. TMC's solution provides TMS software, process engineering expertise, and dedicated users to help optimize Ocean Spray's transportation network. This resulted in on-time deliveries increasing to 95% from 85% and carriers accepting over 75% of loads, positively impacting freight costs and Ocean Spray's supply chain decision making.
1. The document discusses the ABC (activity-based costing) approach and its relationship to just-in-time (JIT) production and total quality management (TQM).
2. It also discusses delays in taking action based on ABC analysis and the need for an explicit plan to transition from ABC analysis to managerial action.
3. Finally, it discusses when ABC-type cost information may be needed, focusing on reducing variation and lead time rather than implementation of ABC itself.
The document summarizes discussions from a meeting between ADP/TMS and Toyota about improving ecommerce, digital marketing, and dealer performance. Key points discussed include:
- ADP/TMS presented dashboard solutions and best practices to streamline operations and increase digital advertising.
- Business intelligence tools from Toyota's Performance Group can extract and analyze data from all dealer management systems to identify performance drivers and provide daily updates, guided scenarios, and training.
- Recommendations were made around improving the quality of client experiences with internet leads to increase closing rates, such as ensuring a timely first response, ongoing engagement, and follow-up over 60 and 90 days.
- Metrics around lead response time, details, resources,
This document discusses the evolution of management approaches from scientific management to modern lean management. [1] It outlines how Toyota created a new synthesis of rigorous strategy formulation and continuous improvement through practices like PDCA. [2] A lean management system is proposed that focuses on direction, value streams, enabling projects, and using the scientific approach. [3] The goal of any lean transformation should be developing capabilities to continuously solve new problems and sustain improvements over time.
Ocean Spray moved to a Managed TMS solution from TMC to improve key performance metrics like on-time delivery rates and freight costs. TMC's solution provides TMS software, process engineering expertise, and dedicated users to help optimize Ocean Spray's transportation network. This resulted in on-time deliveries increasing to 95% from 85% and carriers accepting over 75% of loads, positively impacting freight costs and Ocean Spray's supply chain decision making.
1. The document discusses the ABC (activity-based costing) approach and its relationship to just-in-time (JIT) production and total quality management (TQM).
2. It also discusses delays in taking action based on ABC analysis and the need for an explicit plan to transition from ABC analysis to managerial action.
3. Finally, it discusses when ABC-type cost information may be needed, focusing on reducing variation and lead time rather than implementation of ABC itself.
The document summarizes discussions from a meeting between ADP/TMS and Toyota about improving ecommerce, digital marketing, and dealer performance. Key points discussed include:
- ADP/TMS presented dashboard solutions and best practices to streamline operations and increase digital advertising.
- Business intelligence tools from Toyota's Performance Group can extract and analyze data from all dealer management systems to identify performance drivers and provide daily updates, guided scenarios, and training.
- Recommendations were made around improving the quality of client experiences with internet leads to increase closing rates, such as ensuring a timely first response, ongoing engagement, and follow-up over 60 and 90 days.
- Metrics around lead response time, details, resources,
This document discusses the evolution of management approaches from scientific management to modern lean management. [1] It outlines how Toyota created a new synthesis of rigorous strategy formulation and continuous improvement through practices like PDCA. [2] A lean management system is proposed that focuses on direction, value streams, enabling projects, and using the scientific approach. [3] The goal of any lean transformation should be developing capabilities to continuously solve new problems and sustain improvements over time.