際際滷

際際滷Share a Scribd company logo
Mohamed F. EL-Malt
Objective Challenging position in a multinational company where by my technical
and interpersonal skills can be applied & developed that enable me to
build a solid back ground & experience
Education
Faculty of Commerce
 Graduation Degree : Pass
 Graduation Year : 2004
 Main Specialization : Accounting
Post Graduate
Education
MBA Logistics & Multi model Transport " Arab Academy for since and
Technology 7 Intake
Experience
 Feb. 2000 up to Feb. 2002 in Nile Valley Vegetable oil "NIVO"
Accounting Department
 March 2002 Dec 2006 Swift Logistics & shipping Int'L Cairo, Egypt 
ocean import Department
 Jan 2007  Dec 2007 Al Zafer International Cairo Egypt
Ocean Export Department
 Jan 2008  Till Jan 2010 Aramex International ( Senior Freight
Communicator  import ocean freight / Team Leader successor )
 Feb 2010  till Jan 2011 Al Zafer International Cairo Egypt (
operation supervisor ( Import & Export )
 From Feb 2011 up till June 2011 Posta Plus Egypt ( Ocean Freight
Manger  Freight Supervisor -- Import & Export )
 From June 2011 till Jan 2015 Aramex International ( Senior
customer Service - Air and Ocean import division )
 From Jan 2015 till March 2015 Aramex International ( In plant
Key Account manager -- Retail Group Project )
 From March 2015 till today Aramex International ( Senior Freight
Operations Supervisor - Air and Ocean import division )
freight Operation & customer Service
- Handling import & Export cargo shipments with different
transportation mode , air , Sea
- Interacting with various service providers like warehousing,
clearance, transport and charter vessel agents for smooth/efficient
movement of goods
- Responsible for achieving Customers' inquiries , assuring complete
customer satisfaction
- Negotiating rates & contracts to develop best total cost solutions with
offices & agent
- Providing a timely response to customers and feeding them back with
the progress of their shipments
- Create a communication channel & Coordinate with sales, finance ,
Clearance and other functional departments with in order to achieve
customers inquiries and provide excellent service level
- Assisting Sales teams to achieve their targets & Approaching new
gained business / customers & sustaining long term business relations
whilst maintaining customers faith in ARAMEX
- Up-date Management with customer's demands work progress
- Making report for both customers and Management
- Kept attuned of new developments, changes in policies/procedures to
enhance the quality of customer service provided
- Promptly responded to customers inquires & problems by performing
required action and ensuring that appropriate changes are made to
resolve issues faced within specified SLA
Extracurricular
Activities
 Ability to work under pressure and in busy environment.
 Good interpersonal skills and ability to get on with people.
 Good customer care skills.
 Friendly, enthusiastic and open minded.
 Flexible and willing to train & learn.
 Good practical skills.
 Can communicate effectively with colleagues.
Language  Arabic: Native Language.
 English: Good Read/Write/Speak.
 French :Fair
Additional
Courses
 Microsoft Office (Word, Excel, power point,).
 Knowledge of internet usage
 Web development
 IATA Basic
 IATA DGR

More Related Content

What's hot (20)

sreekumarresumeII
sreekumarresumeIIsreekumarresumeII
sreekumarresumeII
Sreekumar Karunakaran
CV
CVCV
CV
Simon Desnoyers
David Hinton resume 1
David Hinton resume 1David Hinton resume 1
David Hinton resume 1
David Hinton
Ahmed cv2017
Ahmed cv2017Ahmed cv2017
Ahmed cv2017
Ahmed Shawky
New CV 2015 June (1)
New CV 2015 June (1)New CV 2015 June (1)
New CV 2015 June (1)
Ameer VM
ckersavage fiverr resume
ckersavage fiverr resumeckersavage fiverr resume
ckersavage fiverr resume
Charles Kersavage
Helmy Asaad CV
Helmy Asaad CVHelmy Asaad CV
Helmy Asaad CV
Helmy Asaad
Anton Martinus De Klerk CV
Anton Martinus De Klerk CVAnton Martinus De Klerk CV
Anton Martinus De Klerk CV
Anton Martinus De Klerk
23sept2009
23sept200923sept2009
23sept2009
digitalagents
Halab Moamer CV, PDF
Halab Moamer CV, PDFHalab Moamer CV, PDF
Halab Moamer CV, PDF
Moamer Halab
Ishtiaq Ahmed Barq - CV
Ishtiaq Ahmed Barq - CVIshtiaq Ahmed Barq - CV
Ishtiaq Ahmed Barq - CV
Ishtiaq Barq
Austin_CV.... 2016
Austin_CV.... 2016Austin_CV.... 2016
Austin_CV.... 2016
Austin Rujipuritanon
Thariq - T & S
Thariq  - T & SThariq  - T & S
Thariq - T & S
Abubacker Thariq
Shak CV Updated
Shak CV UpdatedShak CV Updated
Shak CV Updated
Shakil Ali
My Updated CV
My Updated CVMy Updated CV
My Updated CV
Ahmed Mosalam
Pierre-Knox
Pierre-KnoxPierre-Knox
Pierre-Knox
Pierre Knox
AJT Presentation
AJT PresentationAJT Presentation
AJT Presentation
Al Ajmi Transport
Barry cv 2015
Barry cv 2015Barry cv 2015
Barry cv 2015
Barry Western
Faisal jamal cv uae
Faisal jamal cv uaeFaisal jamal cv uae
Faisal jamal cv uae
Faisal Jamal
Danish Resume
Danish ResumeDanish Resume
Danish Resume
DANISH ALI

Viewers also liked (15)

Einf端hrung in das Customer Success Management von Oracle DeutschlandEinf端hrung in das Customer Success Management von Oracle Deutschland
Einf端hrung in das Customer Success Management von Oracle Deutschland
Carsten Muetzlitz
Portales educativos1 (1)Portales educativos1 (1)
Portales educativos1 (1)
leonor2225
Pdf (1)
Pdf (1)Pdf (1)
Pdf (1)
tenicaw
Vitiana eBook 舒从 仗仂亟舒于舒 舒亠仍仂仆
Vitiana eBook 舒从 仗仂亟舒于舒 舒亠仍仂仆Vitiana eBook 舒从 仗仂亟舒于舒 舒亠仍仂仆
Vitiana eBook 舒从 仗仂亟舒于舒 舒亠仍仂仆
Vitiana
TerminadoTerminado
Terminado
Juan Alonso
仂亟仍 6. 亅亠从亳于仆仂亠 仗舒于仍亠仆亳亠 于亠仄亠仆亠仄. Wooppay. 7-8.11.2015.
仂亟仍 6. 亅亠从亳于仆仂亠 仗舒于仍亠仆亳亠 于亠仄亠仆亠仄. Wooppay. 7-8.11.2015.仂亟仍 6. 亅亠从亳于仆仂亠 仗舒于仍亠仆亳亠 于亠仄亠仆亠仄. Wooppay. 7-8.11.2015.
仂亟仍 6. 亅亠从亳于仆仂亠 仗舒于仍亠仆亳亠 于亠仄亠仆亠仄. Wooppay. 7-8.11.2015.
Oleg Afanasyev
Mitsubishi delica katalog
Mitsubishi delica katalogMitsubishi delica katalog
Mitsubishi delica katalog
PT. Srikandi Diamond Motors ( Mitsubishi )
Dr Agustin Iza Stoll - Decano CMP - 2013Dr Agustin Iza Stoll - Decano CMP - 2013
Dr Agustin Iza Stoll - Decano CMP - 2013
Carlos Alberto Morales Paitan
Big Facts for Big Decisions
Big Facts for Big DecisionsBig Facts for Big Decisions
Big Facts for Big Decisions
CIFOR-ICRAF
Fundamentos  do relacionamento com Deus   HONRA  Fundamentos  do relacionamento com Deus   HONRA
Fundamentos do relacionamento com Deus HONRA
Almy Alves
Human becoming theory
Human becoming theoryHuman becoming theory
Human becoming theory
BP KOIRALA INSTITUTE OF HELATH SCIENCS,, NEPAL
Pel 12 PACARAN
Pel 12 PACARANPel 12 PACARAN
Pel 12 PACARAN
Kornelis Ruben
Measuring HIV stigma and discrimination in healthcare settings
Measuring HIV stigma and discrimination in healthcare settingsMeasuring HIV stigma and discrimination in healthcare settings
Measuring HIV stigma and discrimination in healthcare settings
Dr Ajith Karawita
Einf端hrung in das Customer Success Management von Oracle DeutschlandEinf端hrung in das Customer Success Management von Oracle Deutschland
Einf端hrung in das Customer Success Management von Oracle Deutschland
Carsten Muetzlitz
Portales educativos1 (1)Portales educativos1 (1)
Portales educativos1 (1)
leonor2225
Pdf (1)
Pdf (1)Pdf (1)
Pdf (1)
tenicaw
Vitiana eBook 舒从 仗仂亟舒于舒 舒亠仍仂仆
Vitiana eBook 舒从 仗仂亟舒于舒 舒亠仍仂仆Vitiana eBook 舒从 仗仂亟舒于舒 舒亠仍仂仆
Vitiana eBook 舒从 仗仂亟舒于舒 舒亠仍仂仆
Vitiana
TerminadoTerminado
Terminado
Juan Alonso
仂亟仍 6. 亅亠从亳于仆仂亠 仗舒于仍亠仆亳亠 于亠仄亠仆亠仄. Wooppay. 7-8.11.2015.
仂亟仍 6. 亅亠从亳于仆仂亠 仗舒于仍亠仆亳亠 于亠仄亠仆亠仄. Wooppay. 7-8.11.2015.仂亟仍 6. 亅亠从亳于仆仂亠 仗舒于仍亠仆亳亠 于亠仄亠仆亠仄. Wooppay. 7-8.11.2015.
仂亟仍 6. 亅亠从亳于仆仂亠 仗舒于仍亠仆亳亠 于亠仄亠仆亠仄. Wooppay. 7-8.11.2015.
Oleg Afanasyev
Dr Agustin Iza Stoll - Decano CMP - 2013Dr Agustin Iza Stoll - Decano CMP - 2013
Dr Agustin Iza Stoll - Decano CMP - 2013
Carlos Alberto Morales Paitan
Big Facts for Big Decisions
Big Facts for Big DecisionsBig Facts for Big Decisions
Big Facts for Big Decisions
CIFOR-ICRAF
Fundamentos  do relacionamento com Deus   HONRA  Fundamentos  do relacionamento com Deus   HONRA
Fundamentos do relacionamento com Deus HONRA
Almy Alves
Measuring HIV stigma and discrimination in healthcare settings
Measuring HIV stigma and discrimination in healthcare settingsMeasuring HIV stigma and discrimination in healthcare settings
Measuring HIV stigma and discrimination in healthcare settings
Dr Ajith Karawita

Similar to linked in (20)

DOMINIC-CARRICULUMVITAE
DOMINIC-CARRICULUMVITAEDOMINIC-CARRICULUMVITAE
DOMINIC-CARRICULUMVITAE
Dominic Rop
Samer's CV
Samer's CVSamer's CV
Samer's CV
samer gadallah yassa
Cheriyan Thomas - CV
Cheriyan Thomas  - CVCheriyan Thomas  - CV
Cheriyan Thomas - CV
Cheriyan Thomas
IvanOrellanosResume_2015
IvanOrellanosResume_2015IvanOrellanosResume_2015
IvanOrellanosResume_2015
Ivan Orellanos
Surjithcv
SurjithcvSurjithcv
Surjithcv
Surjith Puthiyaparambath
Nourhan Ghazy Logistics CV
Nourhan Ghazy Logistics CVNourhan Ghazy Logistics CV
Nourhan Ghazy Logistics CV
Nourhan Ghazy
multafit transportnew
multafit transportnewmultafit transportnew
multafit transportnew
Multafit Bhutta
KG CV JULY (G) 2015
KG CV JULY (G) 2015KG CV JULY (G) 2015
KG CV JULY (G) 2015
Kenneth George
CV - Santosh
CV - SantoshCV - Santosh
CV - Santosh
Santosh Pilane
Resume
ResumeResume
Resume
Rajinder Bhanot
Abdel_Razzaq_Mahmoud_Hassouneh_c.v_1
Abdel_Razzaq_Mahmoud_Hassouneh_c.v_1Abdel_Razzaq_Mahmoud_Hassouneh_c.v_1
Abdel_Razzaq_Mahmoud_Hassouneh_c.v_1
Abdulrazzaq Hassouneh
DESMOND ETIENNE SUNJO
DESMOND ETIENNE SUNJODESMOND ETIENNE SUNJO
DESMOND ETIENNE SUNJO
Sunjo Etienne
DESMOND ETIENNE SUNJO
DESMOND ETIENNE SUNJODESMOND ETIENNE SUNJO
DESMOND ETIENNE SUNJO
Sunjo Etienne
CV_mohamad_bilal-bardan_logistics
CV_mohamad_bilal-bardan_logisticsCV_mohamad_bilal-bardan_logistics
CV_mohamad_bilal-bardan_logistics
Bilal Bardan
Ralph_Resume 1
Ralph_Resume 1Ralph_Resume 1
Ralph_Resume 1
Ralph Martis
Tamer Pasha CV 2016-
Tamer Pasha CV 2016-Tamer Pasha CV 2016-
Tamer Pasha CV 2016-
Tamer Pasha
Feroz CV
Feroz CVFeroz CV
Feroz CV
Mohammed Feroz Siddique
Amr Fahmi
Amr FahmiAmr Fahmi
Amr Fahmi
Amr Fahmi
menon--jayan (1)
menon--jayan (1)menon--jayan (1)
menon--jayan (1)
Jayan Menon
Ravi Res Fin1
Ravi Res Fin1Ravi Res Fin1
Ravi Res Fin1
Ravi Shetty

linked in

  • 1. Mohamed F. EL-Malt Objective Challenging position in a multinational company where by my technical and interpersonal skills can be applied & developed that enable me to build a solid back ground & experience Education Faculty of Commerce Graduation Degree : Pass Graduation Year : 2004 Main Specialization : Accounting Post Graduate Education MBA Logistics & Multi model Transport " Arab Academy for since and Technology 7 Intake Experience Feb. 2000 up to Feb. 2002 in Nile Valley Vegetable oil "NIVO" Accounting Department March 2002 Dec 2006 Swift Logistics & shipping Int'L Cairo, Egypt ocean import Department Jan 2007 Dec 2007 Al Zafer International Cairo Egypt Ocean Export Department Jan 2008 Till Jan 2010 Aramex International ( Senior Freight Communicator import ocean freight / Team Leader successor ) Feb 2010 till Jan 2011 Al Zafer International Cairo Egypt ( operation supervisor ( Import & Export ) From Feb 2011 up till June 2011 Posta Plus Egypt ( Ocean Freight Manger Freight Supervisor -- Import & Export ) From June 2011 till Jan 2015 Aramex International ( Senior customer Service - Air and Ocean import division ) From Jan 2015 till March 2015 Aramex International ( In plant Key Account manager -- Retail Group Project ) From March 2015 till today Aramex International ( Senior Freight Operations Supervisor - Air and Ocean import division )
  • 2. freight Operation & customer Service - Handling import & Export cargo shipments with different transportation mode , air , Sea - Interacting with various service providers like warehousing, clearance, transport and charter vessel agents for smooth/efficient movement of goods - Responsible for achieving Customers' inquiries , assuring complete customer satisfaction - Negotiating rates & contracts to develop best total cost solutions with offices & agent - Providing a timely response to customers and feeding them back with the progress of their shipments - Create a communication channel & Coordinate with sales, finance , Clearance and other functional departments with in order to achieve customers inquiries and provide excellent service level - Assisting Sales teams to achieve their targets & Approaching new gained business / customers & sustaining long term business relations whilst maintaining customers faith in ARAMEX - Up-date Management with customer's demands work progress - Making report for both customers and Management - Kept attuned of new developments, changes in policies/procedures to enhance the quality of customer service provided - Promptly responded to customers inquires & problems by performing required action and ensuring that appropriate changes are made to resolve issues faced within specified SLA Extracurricular Activities Ability to work under pressure and in busy environment. Good interpersonal skills and ability to get on with people. Good customer care skills. Friendly, enthusiastic and open minded. Flexible and willing to train & learn. Good practical skills. Can communicate effectively with colleagues.
  • 3. Language Arabic: Native Language. English: Good Read/Write/Speak. French :Fair Additional Courses Microsoft Office (Word, Excel, power point,). Knowledge of internet usage Web development IATA Basic IATA DGR