![[UTS MEDIA] Video On Demand](https://cdn.slidesharecdn.com/ss_thumbnails/utsmediavideoondemand-arvinarumnurul-160513162600-thumbnail.jpg?width=560&fit=bounds)
More Related Content
Viewers also liked (7)
Similar to JR Resume 2016 (20)
JR Resume 2016
- 1. J.R. Perez 227 S. Bandy Ave. Apt 2 West Covina, CA 91790 (626) 824-0266 perezjr2626@gmail.com SUMMARY OF QUALIFICATIONS  12 years of Assets Protection/Loss Prevention experience  Employed with Target since 2003, multiple roles within Assets Protection; started as an hourly team member and moved up to salaried Executive  Professional interrogation skills and mindset  Extensive knowledge of all state laws pertaining to external and internal theft  Expert CCTV camera installation  Innovative shortage reduction skills and strategies  Demonstrated experience in customer service with highly developed communication skills  Proficient in Microsoft Word, PowerPoint, Excel  Punctual; able to meet deadlines  Possess excellent interpersonal and organizational skills with a high attention to detail  Excels in team settings but is also able to work independently PROFESSIONAL EXPERIENCE Target Corporation – Culver City, CA June 2015 – Present Executive Team Leader, Asset Protection (Store Security Manager)  Executive director in charge of driving a shortage reduction culture focused on minimizing company loss through internal investigations, store reporting and the identification of the root cause operational shortage  Oversee and lead an 80 Million dollar/year store in a high risk environment  Oversee daily store operations, including opening/closing procedures, setting sales goals, managing a team of 60+ team members, oversee budgets, individual department assessment and merchandising  Accountable for all aspects of departmental hiring, including the development of hiring strategies, screening and interviewing potential candidates for open positions  Lead, train, and develop loss prevention teams to execute their core roles in countering theft, fraud, and operational losses for maximum profit and benefit for the store-business  Lead, train, and develop loss prevention team to ensure a strong safety and security culture in order to provide a safe working environment  Leverage store reporting and company metrics to identify shortage opportunities and influence peer-executives to ensure their work centers are operationally sound  Conduct thorough internal investigations to identify criminal activity and or gross misconduct behaviors resulting in losses against the company and profitability  Maintain a strong partnership with local law enforcement to substantiate investigations of criminal behavior and support for the community through local events  Certified to conduct lawful private person’s arrests of individuals conducting theft and fraud activity against the store-business
- 2.  Drive a safe and secure culture focused on incident prevention Target Corporation – Los Angeles, CA October 2012 – May 2015 Asset Protection Team Lead (Assistant Security Manager)  Act as loss prevention leader to oversee facility and team security, as well as drive operational excellence to reduce risk of loss and shortage  Investigate and resolve all matters of internal theft  Expert covert camera installation (hidden cameras)  Utilize Digital CCTV to conduct high scope internal/external investigations  Investigate and collect all physical evidence related to theft investigations  Manage the asset protection team schedule (manage payroll)  Drive theft and fraud prevention through guest service and company-program execution; communicate with leadership to influence and educate team members on their role in theft prevention  Manage a safe and secure culture focused on incident and injury prevention  Maintain safe work environment through training execution, follow up, and conducting assessments  First respond to all safe and secure incidents (protesters, solicitors, criminal suspects)  Assist in the apprehension of theft subjects  Build a strong partnership with local law enforcing agencies Target Corporation – Anaheim, CA June 2006 – October 2012 Investigation Center, Tech (Target Command Center)  Investigate Booster theft trends in the California Market  Respond to all store emergencies and give over first response support  Conduct Remote monitoring of southern California Target stores  Conducted Shortage Analysis used in the identification and apprehension of known theft subjects  Initiated and help resolve Internal theft through the use of operational and shortage reports  Review all documented booster related known theft incidents/recoveries and deploy store resources according to activity  Partner with local law enforcement and Target Executives to maintain safety and productivity within stores. Maintained updated files, on all investigations  Offer store support during crisis situations fire, severe weather, natural disasters etc. Target Corporation – Los Angeles/Ventura January 2004 – June 2006 Assets Protection Specialist  Worked undercover as a "secret shopper" to identify theft, fraud, and criminal activity within the store's sales floor environment  Drive profitable sales and minimize theft by conducting external apprehensions  Investigate organized retail crime in the store  Conduct external interviews and share fencing information with investigations team  Assist with Internal investigation and identify internal theft by conducting audits of in stocks  Coach, mentor and lead uniform security guards; provide feedback to the team on their performance  Build a strong team by conducting interviews and identifying good talent
- 3.  Manage AP Team, conduct team schedule and monitor payroll  Conducted team meetings and conference calls on strategizing and implementing Target safety plans  Assist with Internal investigation and identify internal theft  Build a strong partnership with local law enforcement and follow up with known theft reports filed and identifying boosters  Demonstrate leadership by providing feedback, coaching, training, mentoring, and recognition  Supervise and coach the team to ensure excellent in-stocks with minimal outs; provide training on shortage Target Corporation – Pasadena, CA June 2003 – January 2004 Guest Service Team Leader  Led and oversaw a team of 35  Met and maintained metric goals established by headquarters while using leadership tactics to drive conversion  Provided direction, leadership and coaching to team members  Managed schedules, trained and interviewed team members Target Corporation – Pasadena, CA January 2003 – June 2003 Team Member  Assisted guests and provided excellent customer service  Increased store sales by offering additional products and service plans RELATED EXPERIENCE Target Corporation – Maui, HI February 2015 Assets Protection Team Trainer  Hand selected to oversee and train all Assets Protection team members in the field of investigations, emergency response and safety  Directed the installation of store’s digital surveillance system in time for store opening Commercial Security Camera Installation February 2015 – Present  Professional business surveillance systems installation and programming  Teach and educate small businesses in the field of shortage reduction and investigation techniques PROFESSIONAL TRAINING/CERTIFICATIONS Non-Violent Intervention Training 2013 Interview and Interrogations Training 2015 COMMUNITY SERVICE EVENTS The American Lung Association – Fight for Air Climb 2013 National Night Out – community event promoting police/community partnerships 2010 – 2015 Los Angeles Regional Food Bank 2014 – 2015 LA Works 2015