Lezing zorginnovatie en mensgerichte zorg voor het ZorghotelcongresJ. Fackeldey
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The document introduces Jacqueline Fackeldey as a business inspirator and innovator who is interested in feel-the-future online, oxygen, bijenkorf, klantropoloog, LinkedIn, vinder, hotealthcare, zwitserland, witte oordopjes, technology-makes-it-possible-people-make-it-happen, human being ipv human buying, ov verkopen = gunnen, Lovemark, persoonlijke postbankpas, connector, iets > niets, boerenverstand, mac, frankwatching, and molblog. She sees the connection between mens en business en technologie as a business
The document summarizes a presentation by Vijay Kumar on the future of design education. It discusses six mindsets needed to teach innovation: 1) Integrate all drivers of innovation, including social, experience, technology and business. 2) Reframe current innovation models. 3) Delight users of innovations. 4) Broaden the context of innovation. 5) Foster teamwork and innovation culture in organizations. 6) Practice disciplined processes and rigorous methods. The presentation provides examples and suggests round table discussions on macro trends, reframing and integrating disciplines to teach innovation.
The document summarizes Peter Block's book "Flawless Consulting" which provides guidance on establishing collaborative relationships with clients and ensuring their commitment to implementing solutions. It discusses managing ambiguity in client relationships, defining roles for consultants and clients, and the importance of involving clients throughout the consulting process. A key focus is contracting - negotiating client wants and needs, addressing concerns about loss of control, and clarifying expectations to set the consulting engagement up for success.
This document discusses various concepts related to user experience design including time, matter, space, experience, artifacts, mechanics, transportation, media, story, persona, empathy, map, motivation, flow, capacity, opportunity, intervention, consolidation, mystery, sensuality, intimacy, meaning, on/off switches, in-game experiences, switchboards, and user journeys. It also mentions someone named Niels van Maaren in relation to these concepts.
This 3 sentence document discusses how emotions rather than reasons lead to action and defines lovemarks as brands that people feel loyal to not just because of quality or service but because of an emotional connection that inspires love, trust and intimacy. It suggests that for brands to be truly great, they must create emotional connections that inspire love and loyalty in customers rather than just satisfy them rationally.
The document discusses customer journey mapping and touchpoint analysis. It provides examples of touchpoints across the pre-purchase, purchase, and post-purchase customer experience. It also shows how to map touchpoints onto a wheel diagram and select high impact touchpoints to prioritize. The goal is to understand the customer experience holistically from their perspective rather than from individual departmental processes.
The document discusses using the Touch Point Wheel model to map out and prioritize a company's brand and communication activities from the customer's perspective. It explains that the model places customer touchpoints across three stages: pre-purchase experience, purchase experience, and post-purchase experience. The workshop then has participants select high impact touchpoints to create alignment and action plans around improving specific touchpoints.
Craft a logo that speaks volumes! Boost brand recognition & connect emotionally. Learn 5 ways to create a logo that resonates. Click to learn more!
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Golf is a game of precision, patience, and sometimes, pure frustration. Every golfer knows the feeling of standing over a crucial putt, heart pounding, hoping not to miss. If you’ve ever felt the weight of a make-or-break moment on the green, the "If I Miss This Putt I'll Kill Myself" Hat is the perfect accessory for you.
https://dribbble.com/shots/25728776-If-I-Miss-This-Putt-I-ll-Kill-Myself-Hat
If I Miss This Putt I'll Kill Myself ShirtTeeFusion
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Golf is a game of precision, patience, and—let's be honest—frustration. If you've ever stood over a crucial putt with your heart pounding, you know the stakes feel higher than they should. That’s why the "If I Miss This Putt I'll Kill Myself" Shirt is the perfect way to add some humor to the game. This hilarious golf t-shirt is designed for golfers who take their putting game seriously—but not too seriously. Whether you're playing for fun, competing in a tournament, or just hanging out at the clubhouse, this shirt will have everyone laughing.
https://dribbble.com/shots/25728836-If-I-Miss-This-Putt-I-ll-Kill-Myself-Shirt
The document discusses using the Touch Point Wheel model to map out and prioritize a company's brand and communication activities from the customer's perspective. It explains that the model places customer touchpoints across three stages: pre-purchase experience, purchase experience, and post-purchase experience. The workshop then has participants select high impact touchpoints to create alignment and action plans around improving specific touchpoints.
Craft a logo that speaks volumes! Boost brand recognition & connect emotionally. Learn 5 ways to create a logo that resonates. Click to learn more!
https://www.virtualemployee.com/services/hire-dedicated-designers/hire-graphic-designer
Golf is a game of precision, patience, and sometimes, pure frustration. Every golfer knows the feeling of standing over a crucial putt, heart pounding, hoping not to miss. If you’ve ever felt the weight of a make-or-break moment on the green, the "If I Miss This Putt I'll Kill Myself" Hat is the perfect accessory for you.
https://dribbble.com/shots/25728776-If-I-Miss-This-Putt-I-ll-Kill-Myself-Hat
If I Miss This Putt I'll Kill Myself ShirtTeeFusion
Ìý
Golf is a game of precision, patience, and—let's be honest—frustration. If you've ever stood over a crucial putt with your heart pounding, you know the stakes feel higher than they should. That’s why the "If I Miss This Putt I'll Kill Myself" Shirt is the perfect way to add some humor to the game. This hilarious golf t-shirt is designed for golfers who take their putting game seriously—but not too seriously. Whether you're playing for fun, competing in a tournament, or just hanging out at the clubhouse, this shirt will have everyone laughing.
https://dribbble.com/shots/25728836-If-I-Miss-This-Putt-I-ll-Kill-Myself-Shirt
7 Tips To Take Your Design To The Next Level!kritika598289
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Want to take your designs to the next level?
From choosing the right fonts and colors to maintaining consistency and alignment, these small tweaks can have a big impact.
Which of these design principles do you already use? Let me know in the comments!
Follow for more design insights and creative strategies!
The Business Administration Presentation provides a comprehensive exploration of the core concepts, functions, and importance of business administration in modern organizations. It highlights the key principles of managing business operations, strategic decision-making, and organizational leadership, offering a clear understanding of how businesses operate and thrive in competitive markets.
Transform your space into a sanctuary with SPL Interiors – where comfort meet...SPL Interiors
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A bedroom is more than just a place to sleep; it's where you find comfort and a sense of peace. It's the room that feels like a hug after a busy day. The bed, soft and inviting, is where you can sink into relaxation, with pillows that cradle your head and blankets that make you feel cozy and safe. It's a place where you can let go of the world and just be.
You might have a dresser or a closet, a place to tuck away clothes and personal items, but it’s also where you keep the little things that make you feel at home—like a favorite book on the nightstand or a candle that smells like calm. Soft lighting adds warmth, and windows let in just enough natural light during the day to keep things bright but not too harsh.
Decor adds that personal touch—whether it’s a plant in the corner, art on the walls, or a rug that feels nice underfoot. It’s where you can get away from everything, to recharge or reflect, and to make the space feel completely yours. A bedroom is the ultimate safe haven, designed for comfort, rest, and a sense of belonging.
70's are Back Agency by ºÝºÝߣsadfdgo.pptxkhaledsameh950
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The Business Administration Presentation provides a comprehensive exploration of the core concepts, functions, and importance of business administration in modern organizations. It highlights the key principles of managing business operations, strategic decision-making, and organizational leadership, offering a clear understanding of how businesses operate and thrive in competitive markets.
What is 3D Visualization? A Simple Guide for BeginnersZealous Services
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Explore how 3D visualization transforms ideas into reality — from architectural designs to product concepts. This guide dives into its wide-ranging applications, essential tools, and step-by-step processes, making it easy for both beginners and professionals to master. Whether you’re creating immersive environments, crafting product prototypes, or enhancing customer experiences, 3D visualization bridges the gap between imagination and execution. Perfect for designers, marketers, and innovators alike — discover how this powerful technology brings your concepts to life with stunning precision and creativity. Let’s step into the future of design!
5. Innovation is for executives.
Reality:
Practitioners on the ground are most
often the source of breakthrough ideas.
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6. Innovation Planning is an oxymoron
Reality:
Measured, scientific approaches to
innovation do exist and can make it a
systematic process.
An oxymoron is a figure of speech that
combines two words that contradict
each other in their literal meaning
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27. Visitor Journey
Digest and share
Orientation
Invitation
Arrival NatLab
Wait and
entertain
See and
experience
Drink and
catering
Reluctant
Not interested in
subject
Irritated
No parkingspot
accessibility of
entrance
Dull environment
Too much time
waiting
Bored
Languid
presentations
Space not
adequate
Distracted
Too long waiting
time catering
Music not pleasant
Parsimonious
No open
communicative
atmosphere
Music too loud
Skeptikal
Treasure
Key activity
Risk
Invitation Site Decoration
Topics and Subjects
Key note speakers
Catering Discussion board
Flow experience
Fascinated
Animation and
Passtime in theme
Arroussal
Stylish drinks and
treats
Attractive and
interactive spaces
Impressed Delighted
Clear signs and
routing on site
Appealing Theme
with image and
text
SecureInspired
TouchpointsTouchpoints
28. Visitor Journey
Digest and share
Orientation
Invitation
Arrival NatLab
Wait and
entertain
See and
experience
Drink and
catering
Reluctant Irritated Bored Distracted Parsimonious Skeptikal
Invitation Site Decoration
Topics and Subjects
Key note speakers
Catering Discussion board
FascinatedArroussal Impressed DelightedSecureInspired
Treasure
Key activity
Risk
Intervention
Consolidation
High Impact Touchpoints