This document discusses how improving IT operations can help strengthen IT security. It argues that many IT security requirements are actually requirements for IT operations in disguise. Two-thirds of IT security threats must be managed by IT operations through processes like configuration management, disaster recovery planning, and incident response. The "pyramid of needs" shows IT operations forming the base for IT security. There are hidden IT operations requirements in IT security compliance standards. The document provides examples of how IT operations processes can be aligned with and help meet IT security goals.
The document proposes a project to simplify the processes of a call center for travel agencies by integrating the company website, booking platform, call center, and CRM into a single system. This would minimize errors by agents and make the selling process simpler. The system aims to establish ongoing communication with customers to build loyalty and encourage referrals. It would also bundle the solution for sale to other travel agencies. Wakeupabroad.co.uk plans to use their experience in call centers and software development to create a beta version of the integrated software system after 8-10 months of funding their development lab.
This document discusses how improving IT operations can help strengthen IT security. It argues that many IT security requirements are actually requirements for IT operations in disguise. Two-thirds of IT security threats must be managed by IT operations through processes like configuration management, disaster recovery planning, and incident response. The "pyramid of needs" shows IT operations forming the base for IT security. There are hidden IT operations requirements in IT security compliance standards. The document provides examples of how IT operations processes can be aligned with and help meet IT security goals.
The document proposes a project to simplify the processes of a call center for travel agencies by integrating the company website, booking platform, call center, and CRM into a single system. This would minimize errors by agents and make the selling process simpler. The system aims to establish ongoing communication with customers to build loyalty and encourage referrals. It would also bundle the solution for sale to other travel agencies. Wakeupabroad.co.uk plans to use their experience in call centers and software development to create a beta version of the integrated software system after 8-10 months of funding their development lab.
12. Micrology Letters. 190:99-102.
5. Andrea T. Borchers, Carl L. Keen and M. Eric Gershwin. 2004. Muchrooms,
Tumors, and Immunity:An Update Experimental Biology &. Medicine.
229:393-406.
6. Bernheimer A. W. Oppenheim J. D. 1987, Some properties of flammntoxin
from the edible mushroom Flammulina velutipes. Toxicon. 25:1145~1152.
7. New look at two wonder mushrooms. 2005. NUS.
Htto://www.nus.edu.sg/corporate/research/gallery/research27.htm
8. Hsu HC, Hsu CI, Lin RH, Kao CL, Lin JY. 1997. Fip-vvo, a new fungal
immunomodulatory protein isolated from Volvariella volvacea. Biochem J.
323(Pt 2):557-565.
9. Ko JL, Hsu CI, Lin RH, Kao CL, Lin JY. 1995. A new fungal immunomodulatory
protein, FIP-fve isolated from the edible mushroom, Flammulina velutipes and
its complete amino acid sequence. Eur. J. Biochem. 228(2):244-249.
10. Ko JL, Lin SJ, Hsu CI, Kao CL, Lin JY. 1997. Molecular cloning and expression
of a fungal immunomodulatory protein, FIO-fve, from Flammulina velutipes. J.
Formos. Med. Assoc. 96(7):517-524.
11. Lin WH, Hung CH, Hsu CI, Lin JY. 1997. Dimerization of the N-terminal
amphipathic alpha-helix domain of the fungal immunomodulatory protein
from Ganoderma tsugae (Fip-gts) defined by a yeast two-hybrid system and
12
13. site-directed mutagenesis. J. Biol. Chem. 272(32):20044-20048.
12. Po-Hui Wang, Chyong-Ing Hsu, Sheau-Chung Tang, Yu-Lu Huang,
Jung-Yaw Lin, and Junn-Liang Ko. 2004, Fungal immunomodulatory protein
from Flammulina velutipes induces interferon-r production through p38
mitogen-actirated Kinase signaling pathway. J. Agric. Food chem.
52.2721-2725.
13. Palasingam Paaventhan, Jeremiah S. Joseph, See Voon Seow, Shai Vaday,
Howard Robinson, Kaw Yan Chua and Prasanna R. Kolatkay. 2003. A 1.7 A
Structure of Fve, a Member of new Fungal Immunomodulatory protein Family.
J. Mol. Biol. 332,461-470.
結語&致謝 前在台灣有關金針菇免疫調節功能蛋白的研究工作可謂方興未艾,且與
新加坡方面有相當密切的交流互動。國立台灣大學的許輔教授與旗下的研究生已致
力於 FIP-fve 抗腫瘤機制的研究多年,以求了解何以 FIP-fve 能提高免疫力並進而抗
癌,這些都是極為重要的基礎研究。以筆者對家母抗癌成功的親身體驗,以及最近
數月來由親友傳回的數例頗有進展的金针菇抗癌喜訊,筆者認為前述多位學者命名
FIP-fve 為「調節」蛋白是過謙了。假如攝取量足夠,並且較長期每天攝取,其功能
何止是調節而已,我認為它就是能抗癌,硬是能治癒癌症。當然,人類罹患的癌症
種類何其多,在醫界尚未進行廣泛的人體試驗之前,驟下斷語未免言之過早,但下
列五點論述至少讓我們可以用較為樂觀的態度來面對抗癌大戰:
13