Walker Resume52
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Wesley L. Walker has over 7 years of experience in customer service roles across various industries including utilities, insurance, and financial services. He is currently a Senior Customer Service Coordinator at Capital One, where he provides excellent customer service, performs sales activities, and ensures accurate documentation. Walker previously held customer service positions at TECO, Terminix, Humana, and Ultimate Medical. He is pursuing a Bachelor's degree in Business Management and Marketing from Hillsborough Community College with an expected graduation date of December 2016.
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Marylle Jam Q. Merano is applying for a position and has included her resume. She is currently employed as a Call Center Representative and Corporate Quality Analyst-Apprentice at Expert Global Solutions/Alorica Company since July 2012. Her duties include understanding customer needs, improving customer satisfaction, monitoring calls to ensure quality service, and providing top customer service. She has received several certifications for her performance and has skills in Microsoft Office, call recording systems, and communication. She has a Bachelor's degree in Tourism from Lyceum of the Philippines University.Financial Planning Administrator - Jaimedocx
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The Financial Planning Administrator greets clients, answers calls, and ensures client queries are addressed efficiently. They build relationships with clients by learning about their needs. Administrative duties include general office tasks, implementing new business, and maintaining the client management system. The role requires knowledge of financial services, products, and compliance. Strong communication, organizational, and interpersonal skills are needed to provide excellent client service and work as part of a team.2016 ERT Resume
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Elaine R. Thomas has over 15 years of experience in administrative support, marketing, customer service, and project coordination roles. She has 10 years of experience working in newspaper publishing operations in advertising and marketing. Her skills include adherence to deadlines, problem solving, customer service, proficiency with various software programs, and attention to detail. Her experience includes roles at Dish Network, SNI Companies, Legacy Ridge Golf Course, Paychex, and The Denver Post.Sarah Rinehart Resume
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Sarah Rinehart has over 25 years of experience in customer service and support roles. She has a proven track record of improving processes, reducing costs and errors, and resolving difficult customer issues. Currently she works as an Operations Planner managing inventory levels for multiple locations. Previously she held roles such as Customer Service Supervisor, Medical Intake Coordinator, Accounts Receivable Associate, Administrative Assistant, and Bankcard Manager.Monica Jones Revised Administrative Resume 2016
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Monica Jones has over 20 years of experience in business administration, office management, sales, marketing, and customer service. She holds a Bachelor's degree in Business Administration and has worked in various administrative, receptionist, brand advocate, and manager roles. Her skills include management, customer service, communication, organization, and technology proficiency.Lizzy C.V (New)
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Elizabeth Appiah-Nti is a married Christian woman born in 1985 who has over 10 years of experience in customer service and technical support roles. She holds an HND in Business Studies from Archbishop Porter Girl's Polytechnic and is currently serving as a Service Delivery Team Lead at PEG Ghana Limited, where her responsibilities include managing her team and their performance. She has worked previously at Vodafone Ghana, Teletech Customer Care Management, and Electricity Company of Ghana in technical support, quality assurance, customer service, and secretarial roles.Walker Resume52
- 1. Wesley L. Walker 12847 Tallowood Dr. Riverview, FL 33579 (813) 442.3512 mares14.ww@gmail.com Experience: TECO-Customer Service Professional January 2012-November 2013 -Effectively and efficiently answer and solve various residential customer inquiries regarding service transactions and electric outages in a friendly and professional manner. -Assisted with office work including member database managing, sorting data, to improve the productivity of the department. Terminix-Customer Service Professional October 2014-March 2015 -Processes incoming or places outbound customer/prospect calls regarding various Terminix products and services. -Identifies needs of customer and delivers services and/or products that are specific to the customer need in order to generate revenue. -Record all customer information and call history information accurately on appropriate paperwork or electronic systems. -Promote Terminix products and/or services. Humana-Customer Care Specialist January 2015-August 2015 -Directly respond to questions, handle issues and provide guidance on transactions, inquiries or complaints from both internal and external customers. -Receive, document and resolve customer inquiries by using established best practices -Build lasting relationships with Humana’s customers -Educate customers, providers and employers about Humana’s products and services both over the telephone and through face-to-face briefings -Handle health insurance claims -Assist with Billing/Enrollment and Benefits
- 2. Capital One Confidential Ultimate Medical-Career Service Advisor September 2015-November 2015 -Develop and implement marketing plans to achieve graduation employment goals -Relationship building with: local and regional corporations, non-profit / government organizations, and community partners. -Assist/Advise students and graduates in securing employment in their field of training -Ensure proper data-entry for all documentation and reports Capital One-Sr. Customer Service Coordinator December 2015-Present - Provide excellent Customer service to existing customers - Sales (Perform account level research and advise customer of products and services that may benefit them) - Attend team meetings - Stay abreast of all changes, developments and enhancements for all systems, products and upgrades. - Update account information and complete accurate documentation - Review documentation, ensuring loans meet policy guidelines, (giving customer and dealer approval to use loan) - Effective time management Education: Richard C Spoto High School High School Diploma Graduate of the 2008 Class Hillsborough Community College Bachelors of Arts in Business Management and Marketing Expected Graduation: Dec 2016 Relevant Skills: Customer Service•Relationship Building•Ability to Multitask•Strong Communication Skills•Computer Skills (Microsoft Office)•Flexibility/Adaptability•Problem-Solving Skills