Self Discipline in life of a Salesperson.pptx
Download as PPTX, PDF0 likes19 views
Self Discipline makes a spartan out of a salesperson. This is the first chapter in the life of any successful salesperson
1 of 8
Download to read offline
Recommended
Professional+basic+selling+skills
Professional+basic+selling+skillsmohamedelmokatef
油
This document provides an overview of basic selling skills, including understanding sales calls, identifying customer buying motives, presenting product benefits, handling customer objections, gaining commitments, and analyzing sales calls for improvement. The objectives are to sharpen skills and behaviors to improve sales and professionalism. Key aspects covered include prospecting, call preparation, approaches, presentations matched to customer needs, questioning techniques, dealing with responses and closing.Sales Objections
Sales ObjectionsAkash Shah
油
This document discusses dos and don'ts for handling sales objections. It identifies the most common objections like price, trust, and fear of change. It recommends listening to objections, validating problems, and answering objections by demonstrating features, comparing products, and stressing quality over price. Salespeople should avoid arguing, pressuring, losing temper, or talking too much. They should remain patient, knowledgeable, and make customers feel heard. Objections are beneficial as they reveal customer needs and help improve products.
Marketing 2.09 ppt
Marketing 2.09 pptDudleyDoright
油
The document outlines the 7 key steps of an effective sales process: 1) approaching customers, 2) determining needs, 3) presenting products, 4) overcoming objections, 5) closing the sale, 6) suggestion selling, and 7) building relationships. It provides guidance on techniques for each step, including how to establish rapport, ask questions to uncover needs, handle objections, and ensure customer satisfaction. Following this proven sales process can help increase sales and strengthen customer loyalty.Sm10
Sm10Jaisiimman Sam
油
This document discusses sales objections and how to handle them effectively. It defines an objection as anything that slows down or stops the buying process. Objections should be viewed as opportunities to provide more information to prospects. The document outlines different types of objections including related to need, price, features, time, and source. It provides techniques for handling objections such as boomerang, chunking, conditional close, and LAARC. After addressing objections, salespeople should use a trial close to determine if further objections exist before proceeding to close the sale. If objections cannot be overcome, the presentation should be focused on key benefits before attempting to close.Customer needs analysis.pptx
Customer needs analysis.pptxssuserd844fa
油
The document outlines how to positively interact with different types of customers to ensure a good experience, identifying potential pain points like long wait times or lack of information. It discusses approaching well-informed, wanderer, and indecisive shoppers differently, and uses Apple's APPLE philosophy as an example which emphasizes welcoming customers, understanding their needs, presenting a solution, listening, and ending on a positive note.Customers types
Customers typesSherif Attar
油
The document provides tips for handling different types of customers. It describes customers who are normally polite but don't ask questions, difficult customers who try to bargain, customers who carefully check sales and stock before placing orders, customers who praise competitors and must be educated about products, very aggressive customers with high egos, and highly professional but calculative customers. The key is to build relationships, ask questions, provide benefits tailored to their needs, boost egos, remain polite and calm, state benefits clearly, and avoid justifying yourself.selling skills pharmaceutical
selling skills pharmaceuticalSHAHID LATIF
油
Thank you for the detailed summary. I appreciate you taking the time to break down the key steps and techniques. It's very helpful for understanding the sales process.Chapter 7 customer questions to quality service
Chapter 7 customer questions to quality serviceschool from far far away
油
The document provides guidance on handling customer inquiries, product returns, difficult customers, and complaints. It stresses the importance of listening to customers, clarifying issues, providing correct information, and resolving problems to ensure quality customer service. Quality customer service creates loyal customers who will return and recommend the business to others.Customer service and Complaint Handling Training.pptx
Customer service and Complaint Handling Training.pptxMohamedFathy724726
油
This document provides guidance on essential customer service skills. It outlines key objectives like understanding the role of a customer service representative and learning skills for handling different customer types. Some essential skills discussed include communication, active listening, questioning techniques, and complaint resolution. The document also describes different customer personalities like assertive, passive, indecisive, and demanding customers and provides tips on effectively dealing with each type. Overall, the summary emphasizes the importance of customer satisfaction and treating customers with respect.Overcoming objections
Overcoming objectionsEfrat Barzilay
油
The document discusses objections in sales and how to handle them effectively. It defines an objection as a customer concern or question rather than an excuse. Objections are opportunities to provide information and address customer needs. While many salespeople see objections as bad, they are actually good signs that the customer is engaged and giving the salesperson a chance to respond. The document provides tips on distinguishing real from fake objections, techniques for responding like using "feel, felt, found", turning objections into benefits, and common objections and strategies to overcome them like breaking down costs, facilitating decision meetings, building trust with experience and references, and making the decision to hire easy.ONTAP - Customer Service
ONTAP - Customer ServiceWRDSB
油
This document discusses the importance of good customer service and outlines key skills for customer service providers. It emphasizes respecting customers, communicating effectively, controlling emotions, and solving problems to ensure customer satisfaction. Maintaining knowledge of products and services, professionalism, teamwork, and flexibility are seen as important for serving customers and benefiting employers through repeat business and loyalty. The overall message is that satisfying customers should always be the top priority.Sales process
Sales processAmit Goyal
油
This document provides guidance on various steps of the sales process, including prospecting, probing, presenting, handling objections, closing the sale, and following up. It discusses initiating contact with prospects, asking open-ended questions to understand needs, being prepared for sales presentations, recognizing buying signals, seeking references, and focusing on the financial impact of solutions rather than just selling products. The overall process involves qualifying prospects, uncovering needs, presenting proposals, closing agreements, and partnering with customers.Personal Selling: Chapter 11
Personal Selling: Chapter 11Mazhar Masood
油
The document discusses common objections that prospects may raise during a sales call, including objections related to needs, products, source, price, and time. It provides examples of typical objections like "I don't need the product" and "I don't like your company" and recommends how salespeople can prepare and effectively respond to objections to help move the sales process forward. The document also notes that objections often indicate a need for the salesperson to better qualify prospects or address concerns through additional information or proof of benefits.Basic Selling Skills.ppt
Basic Selling Skills.pptWael4465
油
This document outlines the key steps and objectives of an effective sales process. It discusses prospecting, preparation, approaching prospects, presenting to them, responding to objections, closing the sale, and following up. The goal at each step is to understand customer needs and showcase how the product or service benefits the customer. Closing requires skill to determine customer needs, demonstrate value above price, and secure the order. Maintaining a positive attitude and giving customers time is important. Post-call follow up helps ensure customer satisfaction and continued business.Customer Service
Customer ServiceDulay Charrie
油
This document provides an overview of a customer service seminar. It discusses key topics like the different types of customers, what customer service is, why service can be difficult to define, and tips for handling complaints. It also covers assessing customer service skills and emphasizes the importance of having a positive attitude when dealing with customers.Connecting: The Key to a Successful Buying and Selling Relationship
Connecting: The Key to a Successful Buying and Selling RelationshipBob Hafer
油
You only meet a new customer for the first time once. What is done at that time sets up the relationship you will have from that moment forward. In a consumer research article in the Wall Street Journal, 57% of the respondents stated, The reason I didnt buy was because I didnt like the salesperson. This means customers are more likely to say yes to someone they like.
However, before customers will like you, you must demonstrate through words and actions that you like customers. The strategies for liking are developed in this PowerPoint seminar.
There are four distinct elements which make up the Connecting process:
1.Attitude
2.Building rapport
3.Presentation
4.Determining needsMarketing obj. 2.08
Marketing obj. 2.08grantdeaton
油
Here is a demonstration of how I would recommend a specific product to a customer:
Me: Hi there, welcome to our store! What brings you in today?
Customer: I'm looking for a new laptop for school. I need something lightweight that has a long battery life.
Me: Great, I have just the laptop for you. Let me show you our XYZ brand ultrabook. At just 2 pounds, it's incredibly lightweight and portable for taking to all your classes. It also has a battery life of up to 10 hours on a single charge, so it will easily last you through a full day of classes, note-taking, and more without needing to plug it in. It also has a fast processor andHandling Guest Complaints in Front Office
Handling Guest Complaints in Front OfficeArpendra Chauhan
油
What is a Complaint?
Guest Complaint Cycle
Do's & Dont's While Handling a Complaint
Reason for Guest Complaints
Normal Reaction to Complaints
Types of Guest Complaints
Benefits of Complaints
Types of Complaint Guests
Importance of Customer Service
Benefits of Customer RecoverySelling during tough times world of asphalt - 90 minutes - nashville 2016
Selling during tough times world of asphalt - 90 minutes - nashville 2016Al Lautenslager
油
Selling during tough times for the Asphalt Industry - tactics and strategies complete with tons of examples and questions to ask prospects - preferred keynote speaker - World of Asphalt - Nashville, 2016 Customer service
Customer serviceIGilmore
油
This document provides information about the importance of customer service. It discusses how keeping existing customers is more important than attracting new customers, as repeat customers spend more and it costs less to retain them. The "ladder of customer loyalty" shows different levels from prospects to advocates. Strategies for building loyalty include satisfying customers and maintaining relationships. Good customer service involves listening to customers, addressing complaints, being helpful and courteous. Specific dos and don'ts are provided for communicating with customers. The document also gives tips for dealing with different types of challenging customers.Bad Reviews How to Make Them Work for You
Bad Reviews How to Make Them Work for YouExtreme Brand Builder
油
This document provides tips on how to effectively respond to negative online reviews. It begins by stating that consumer reviews are trusted 12 times more than business descriptions. While the typical reaction is to panic, the document recommends staying calm, investigating the problem, considering reasonable solutions, privately contacting the customer, taking action to remedy the situation, politely asking for an updated review, and following up with a thank you. Several key points are made: negative reviews can highlight positive ones and build trust if handled well; reviews should not be removed as it shows transparency; and issues raised can help businesses learn and improve. The document outlines best practices for responding to negative feedback online.Retail selling skills
Retail selling skillskoustoov.majumdar
油
The document discusses the key skills needed for successful retail selling. It emphasizes the importance of environmental management, personal management, service management, and complaints handling to convert customers. Some essential skills discussed include building rapport, suggestive selling, maintaining confidence, flexibility, and perseverance through challenges. The document stresses treating customers as the top priority and finding ways to satisfy their needs.Handling customer complaints, Dealing Different Types of Guest 
Handling customer complaints, Dealing Different Types of Guest pranjal joshi
油
Customer service is important for keeping customers satisfied and returning. There are different types of customers and effective strategies for handling complaints. It is important to listen to complaints, take them seriously, and resolve issues to the customer's satisfaction in order to change unhappy customers into loyal returning customers.Customer service-some fundamentals
Customer service-some fundamentalsShaun_Corrigan
油
Customer service involves interacting with customers before, during, and after transactions. While price and quality are important, good customer service wins customers over. Customer service is an attitude, not a department, and requires product knowledge, good manners, a willingness to go the extra mile, and proper personal appearance. Customers expect reliability, assurance, tangible signs that the business is professional, empathy from staff, and responsiveness to their requests. Turning unhappy customers into happy ones involves listening to complaints, offering solutions, and following through on any promises made.Sales Part 2
Sales Part 2Negotiation Bootcamp
油
This document discusses tactics for influencing buyers during the sales process. It outlines techniques like overcoming homeostasis by exploring a buyer's needs and problems. Summation is described as presenting sales points repeatedly over time or in different ways to increase their impact. The document also covers analyzing a buyer's reactions, dealing with resistance through understanding its psychological or logical roots, and using suggestion by focusing on benefits and indirect or positive wording. The overall aim is to help salespeople effectively navigate interactions with buyers.Managing Customer Service 
Managing Customer Service Yodhia Antariksa
油
The document discusses key aspects of quality customer service, including understanding service culture, developing communication skills, addressing customer needs, and resolving service issues. It emphasizes the importance of reliability, assurance, tangibles, empathy and responsiveness. Good listening skills, verbal and non-verbal communication, and addressing different customer behavior styles and needs are also covered.Dynamics of Guest Loyalty
Dynamics of Guest LoyaltyChamplain College
油
Lots of research has demonstrated that just because a customer feels "satisfied", they won't actually be "loyal". How can this be? And what can we do about it?Challenges of Leadership for SME CEO.pptx
Challenges of Leadership for SME CEO.pptxSanjay Singh
油
Leadership is an attitude. It has nothing to do with your designationChallenge of Time Management for SME CEO's in India
Challenge of Time Management for SME CEO's in IndiaSanjay Singh
油
You do not manage time but you manage your discipline towards timeMore Related Content
Similar to Self Discipline in life of a Salesperson.pptx (20)
Chapter 7 customer questions to quality service
Chapter 7 customer questions to quality serviceschool from far far away
油
The document provides guidance on handling customer inquiries, product returns, difficult customers, and complaints. It stresses the importance of listening to customers, clarifying issues, providing correct information, and resolving problems to ensure quality customer service. Quality customer service creates loyal customers who will return and recommend the business to others.Customer service and Complaint Handling Training.pptx
Customer service and Complaint Handling Training.pptxMohamedFathy724726
油
This document provides guidance on essential customer service skills. It outlines key objectives like understanding the role of a customer service representative and learning skills for handling different customer types. Some essential skills discussed include communication, active listening, questioning techniques, and complaint resolution. The document also describes different customer personalities like assertive, passive, indecisive, and demanding customers and provides tips on effectively dealing with each type. Overall, the summary emphasizes the importance of customer satisfaction and treating customers with respect.Overcoming objections
Overcoming objectionsEfrat Barzilay
油
The document discusses objections in sales and how to handle them effectively. It defines an objection as a customer concern or question rather than an excuse. Objections are opportunities to provide information and address customer needs. While many salespeople see objections as bad, they are actually good signs that the customer is engaged and giving the salesperson a chance to respond. The document provides tips on distinguishing real from fake objections, techniques for responding like using "feel, felt, found", turning objections into benefits, and common objections and strategies to overcome them like breaking down costs, facilitating decision meetings, building trust with experience and references, and making the decision to hire easy.ONTAP - Customer Service
ONTAP - Customer ServiceWRDSB
油
This document discusses the importance of good customer service and outlines key skills for customer service providers. It emphasizes respecting customers, communicating effectively, controlling emotions, and solving problems to ensure customer satisfaction. Maintaining knowledge of products and services, professionalism, teamwork, and flexibility are seen as important for serving customers and benefiting employers through repeat business and loyalty. The overall message is that satisfying customers should always be the top priority.Sales process
Sales processAmit Goyal
油
This document provides guidance on various steps of the sales process, including prospecting, probing, presenting, handling objections, closing the sale, and following up. It discusses initiating contact with prospects, asking open-ended questions to understand needs, being prepared for sales presentations, recognizing buying signals, seeking references, and focusing on the financial impact of solutions rather than just selling products. The overall process involves qualifying prospects, uncovering needs, presenting proposals, closing agreements, and partnering with customers.Personal Selling: Chapter 11
Personal Selling: Chapter 11Mazhar Masood
油
The document discusses common objections that prospects may raise during a sales call, including objections related to needs, products, source, price, and time. It provides examples of typical objections like "I don't need the product" and "I don't like your company" and recommends how salespeople can prepare and effectively respond to objections to help move the sales process forward. The document also notes that objections often indicate a need for the salesperson to better qualify prospects or address concerns through additional information or proof of benefits.Basic Selling Skills.ppt
Basic Selling Skills.pptWael4465
油
This document outlines the key steps and objectives of an effective sales process. It discusses prospecting, preparation, approaching prospects, presenting to them, responding to objections, closing the sale, and following up. The goal at each step is to understand customer needs and showcase how the product or service benefits the customer. Closing requires skill to determine customer needs, demonstrate value above price, and secure the order. Maintaining a positive attitude and giving customers time is important. Post-call follow up helps ensure customer satisfaction and continued business.Customer Service
Customer ServiceDulay Charrie
油
This document provides an overview of a customer service seminar. It discusses key topics like the different types of customers, what customer service is, why service can be difficult to define, and tips for handling complaints. It also covers assessing customer service skills and emphasizes the importance of having a positive attitude when dealing with customers.Connecting: The Key to a Successful Buying and Selling Relationship
Connecting: The Key to a Successful Buying and Selling RelationshipBob Hafer
油
You only meet a new customer for the first time once. What is done at that time sets up the relationship you will have from that moment forward. In a consumer research article in the Wall Street Journal, 57% of the respondents stated, The reason I didnt buy was because I didnt like the salesperson. This means customers are more likely to say yes to someone they like.
However, before customers will like you, you must demonstrate through words and actions that you like customers. The strategies for liking are developed in this PowerPoint seminar.
There are four distinct elements which make up the Connecting process:
1.Attitude
2.Building rapport
3.Presentation
4.Determining needsMarketing obj. 2.08
Marketing obj. 2.08grantdeaton
油
Here is a demonstration of how I would recommend a specific product to a customer:
Me: Hi there, welcome to our store! What brings you in today?
Customer: I'm looking for a new laptop for school. I need something lightweight that has a long battery life.
Me: Great, I have just the laptop for you. Let me show you our XYZ brand ultrabook. At just 2 pounds, it's incredibly lightweight and portable for taking to all your classes. It also has a battery life of up to 10 hours on a single charge, so it will easily last you through a full day of classes, note-taking, and more without needing to plug it in. It also has a fast processor andHandling Guest Complaints in Front Office
Handling Guest Complaints in Front OfficeArpendra Chauhan
油
What is a Complaint?
Guest Complaint Cycle
Do's & Dont's While Handling a Complaint
Reason for Guest Complaints
Normal Reaction to Complaints
Types of Guest Complaints
Benefits of Complaints
Types of Complaint Guests
Importance of Customer Service
Benefits of Customer RecoverySelling during tough times world of asphalt - 90 minutes - nashville 2016
Selling during tough times world of asphalt - 90 minutes - nashville 2016Al Lautenslager
油
Selling during tough times for the Asphalt Industry - tactics and strategies complete with tons of examples and questions to ask prospects - preferred keynote speaker - World of Asphalt - Nashville, 2016 Customer service
Customer serviceIGilmore
油
This document provides information about the importance of customer service. It discusses how keeping existing customers is more important than attracting new customers, as repeat customers spend more and it costs less to retain them. The "ladder of customer loyalty" shows different levels from prospects to advocates. Strategies for building loyalty include satisfying customers and maintaining relationships. Good customer service involves listening to customers, addressing complaints, being helpful and courteous. Specific dos and don'ts are provided for communicating with customers. The document also gives tips for dealing with different types of challenging customers.Bad Reviews How to Make Them Work for You
Bad Reviews How to Make Them Work for YouExtreme Brand Builder
油
This document provides tips on how to effectively respond to negative online reviews. It begins by stating that consumer reviews are trusted 12 times more than business descriptions. While the typical reaction is to panic, the document recommends staying calm, investigating the problem, considering reasonable solutions, privately contacting the customer, taking action to remedy the situation, politely asking for an updated review, and following up with a thank you. Several key points are made: negative reviews can highlight positive ones and build trust if handled well; reviews should not be removed as it shows transparency; and issues raised can help businesses learn and improve. The document outlines best practices for responding to negative feedback online.Retail selling skills
Retail selling skillskoustoov.majumdar
油
The document discusses the key skills needed for successful retail selling. It emphasizes the importance of environmental management, personal management, service management, and complaints handling to convert customers. Some essential skills discussed include building rapport, suggestive selling, maintaining confidence, flexibility, and perseverance through challenges. The document stresses treating customers as the top priority and finding ways to satisfy their needs.Handling customer complaints, Dealing Different Types of Guest
Handling customer complaints, Dealing Different Types of Guest pranjal joshi
油
Customer service is important for keeping customers satisfied and returning. There are different types of customers and effective strategies for handling complaints. It is important to listen to complaints, take them seriously, and resolve issues to the customer's satisfaction in order to change unhappy customers into loyal returning customers.Customer service-some fundamentals
Customer service-some fundamentalsShaun_Corrigan
油
Customer service involves interacting with customers before, during, and after transactions. While price and quality are important, good customer service wins customers over. Customer service is an attitude, not a department, and requires product knowledge, good manners, a willingness to go the extra mile, and proper personal appearance. Customers expect reliability, assurance, tangible signs that the business is professional, empathy from staff, and responsiveness to their requests. Turning unhappy customers into happy ones involves listening to complaints, offering solutions, and following through on any promises made.Sales Part 2
Sales Part 2Negotiation Bootcamp
油
This document discusses tactics for influencing buyers during the sales process. It outlines techniques like overcoming homeostasis by exploring a buyer's needs and problems. Summation is described as presenting sales points repeatedly over time or in different ways to increase their impact. The document also covers analyzing a buyer's reactions, dealing with resistance through understanding its psychological or logical roots, and using suggestion by focusing on benefits and indirect or positive wording. The overall aim is to help salespeople effectively navigate interactions with buyers.Managing Customer Service
Managing Customer Service Yodhia Antariksa
油
The document discusses key aspects of quality customer service, including understanding service culture, developing communication skills, addressing customer needs, and resolving service issues. It emphasizes the importance of reliability, assurance, tangibles, empathy and responsiveness. Good listening skills, verbal and non-verbal communication, and addressing different customer behavior styles and needs are also covered.Dynamics of Guest Loyalty
Dynamics of Guest LoyaltyChamplain College
油
Lots of research has demonstrated that just because a customer feels "satisfied", they won't actually be "loyal". How can this be? And what can we do about it?More from Sanjay Singh (20)
Challenges of Leadership for SME CEO.pptx
Challenges of Leadership for SME CEO.pptxSanjay Singh
油
Leadership is an attitude. It has nothing to do with your designationChallenge of Time Management for SME CEO's in India
Challenge of Time Management for SME CEO's in IndiaSanjay Singh
油
You do not manage time but you manage your discipline towards timeSales Leadership is your birthright.pptx
Sales Leadership is your birthright.pptxSanjay Singh
油
Sales Leadership is an output of your will to try, fail , learn and retry. Be the leader in your domain and exhibit sales leadership at work and beyond.The Attitude of Sales drives success.pptx
The Attitude of Sales drives success.pptxSanjay Singh
油
The attitude that one carries in sales is the single most important deciding factor for success in sales. The Religion of Sales will make you a Salebrity.pptx
The Religion of Sales will make you a Salebrity.pptxSanjay Singh
油
Sales is a Religion which is backed by faith, rituals and karmas. Understand the religion before you are accepted by the cult called SALESBRITY!The Belief Called Sales is a must for all salespersons.pptx
The Belief Called Sales is a must for all salespersons.pptxSanjay Singh
油
Sales is first a belief and then a conscious action to help customers. Without belief one can never learn sales , forget about mastering the sameDILO (Day in Life of) for Salespersons.pptx
DILO (Day in Life of) for Salespersons.pptxSanjay Singh
油
"Day in Life of " is a tool for the salesperson to come out their comfort zone and strive towards success in professional career in salesMarket Penetration for Agarbatti Market in India
Market Penetration for Agarbatti Market in IndiaSanjay Singh
油
How to maximise Market Penetration , Market Expansion in Agarbatti market in India?Discover Sales before Inventing your Style
Discover Sales before Inventing your StyleSanjay Singh
油
The document discusses key aspects of sales and the role of a salesperson. It defines sales as helping the customer buy and a salesperson as an "angel" who guides customers to find value. It emphasizes that salespersons should attract customers by addressing what's in it for them (WIIFM), build conversations through relevant questions, and keep engagement through dialogue rather than monologue. The responsibilities of a salesperson are to build, monitor, and monetize a sales funnel to generate new customers on an ongoing basis.How to develop networking skills.pptx
How to develop networking skills.pptxSanjay Singh
油
This document provides tips and strategies for effective networking. It emphasizes that visibility through networking leads to credibility and profitability. Some key points made include: do not expect to get something from others through networking but rather focus on giving; awareness through networking leads to knowledge; dress professionally and have good etiquette; be a good listener; look for opportunities to make yourself visible such as speaking, organizing, or helping others; and successful leaders have strong networks.Listening Skills.pptx
Listening Skills.pptxSanjay Singh
油
If you are not a good listener you can never be successful, rich or famous. Hone your listening skills asapThe HIPO Sales Ninja.pptx
The HIPO Sales Ninja.pptxSanjay Singh
油
The High Performance Sales Ninja is a character which has to be understood and appreciated in totalityNever give up in sales.pptx
Never give up in sales.pptxSanjay Singh
油
This document provides brief tips for salespeople, including that a rejection moves you closer to a sale, asking "why not" questions to turn no into yes, following up with customers, negotiating when a customer says an order is lost, getting references from satisfied customers, acknowledging that challenges will occur in sales, and thanking the reader with contact information.How to manage your sales boss.pptx
How to manage your sales boss.pptxSanjay Singh
油
The document discusses challenges in managing a sales boss and provides tips to do so effectively. It notes that salespeople cannot choose their boss and must learn to manage them. Common challenges include bosses holding long meetings, requesting too many reports, changing quotas and goals frequently, and not being hands-on. The tips suggest setting clear daily goals and getting boss approval, using CRM software to automate reports, inviting the boss on sales calls, making sales successes a habit to become the favorite, and standing out by being omnipresent, learning from mistakes, and consistently achieving big deals. The document encourages readers who are still unsure about managing their boss to book a free 15-minute appointment for advice.How to grow small business with small budget.pptx
How to grow small business with small budget.pptxSanjay Singh
油
Leveraging business needs money but small money can also be used to get big results if done methodically and scientifically.How Salespersons should manage their time.pptx
How Salespersons should manage their time.pptxSanjay Singh
油
The document outlines various sales and marketing activities that require time planning for a salesperson, including lead generation, nurturing, and closure. It provides a sample daily schedule with activities like an SOD meeting, prospecting, sales follow-ups, and MIS. The document recommends planning weekends for self-introspection and the coming week. It also lists best practices of successful time managers in sales, such as starting early, prioritizing important tasks, daily reporting, and analyzing time management failures.5 ways to promote business.pptx
5 ways to promote business.pptxSanjay Singh
油
The document discusses strategies for market penetration, market development, and market visibility. It suggests penetrating existing markets by increasing customers per existing customer and markets per existing market. It proposes developing new markets through acquiring new customer groups, selling additional products to existing customers, and establishing new sales channels or trade routes. It also lists various means of improving market visibility, such as point of purchase displays, billboards, print, electronic, and digital media, as well as other below-the-line promotional activities.3 Sales Follow ups.pptx
3 Sales Follow ups.pptxSanjay Singh
油
There are 3 types of follows for a salesperson:
1. Follow up is done after the initial meeting to thank the client and provide additional information like meeting minutes, needs analysis, or product samples.
2. Follow back is done after submitting a sales proposal using value bombs to highlight the product's performance, productivity, and other benefits.
3. Follow through is done if the client says no or not now, using modes like inviting them to a social group or forum related to their interests or a customer engagement program. Doing the right type of follow with the right sales lead is important.Systems Vs Intelligence.pptx
Systems Vs Intelligence.pptxSanjay Singh
油
This document outlines systems and procedures to control finances and operations. It recommends setting up systems for finance, marketing, production, human resources, and materials. It provides details on purchase order processes, payment procedures, petty cash controls, end-of-day closing processes, sales department daily tracking, and defining key result areas and key performance indicators for employees. The overall goal is to implement systems and controls to monitor budgets, spending, and employee performance.5 ways to promote business.pptx
5 ways to promote business.pptxSanjay Singh
油
The document discusses strategies for market penetration, market development, and market visibility. It suggests penetrating existing markets by increasing customers per existing customer and markets per existing market. It proposes developing new markets through acquiring new customer groups, selling additional products to existing customers, and establishing new sales channels or trade routes. It also lists various means of improving market visibility, such as point of purchase displays, billboards, print/electronic/digital media, out-of-home advertising, and below-the-line promotions.Recently uploaded (8)
Custom Lithium Ion Battery | Emerging Power.pptx
Custom Lithium Ion Battery | Emerging Power.pptxEmerging Power
油
Discover the advantages of Custom Lithium Ion Battery tailored to your specific requirements. Learn how personalized designs can enhance performance, efficiency, and lifespan for various applications.
Prison Shoes & Inmate Footwear | Durable & Secure Prison Footwear
Prison Shoes & Inmate Footwear | Durable & Secure Prison FootwearTrue Uniform
油
Shop high-quality prison shoes and inmate footwear designed for durability, comfort, and security. Explore a range of prison footwear built to meet facility standards at TrueUniform.The Meaning Behind Prison Uniform Colors_ Decoding the Language of Justice.pdf
The Meaning Behind Prison Uniform Colors_ Decoding the Language of Justice.pdfTrue Uniform
油
Step into the world of justice and enter the realm where colors speak volumes: prison uniforms. In this intriguing journey, we unveil the hidden meanings behind the hues that adorn inmates worldwide. From the symbolism of somber grays to the significance of bold oranges and blues, each shade conveys a unique message within the confines of correctional facilities. Join us as we decode the language of justice embedded in every stitch and thread, offering a new perspective on the complex world of incarceration.Creating an Intelligent Contact Strategy - Leveraging Consumer Behaviours to ...
Creating an Intelligent Contact Strategy - Leveraging Consumer Behaviours to ...MaxContact
油
In this insightful session, Kayleigh Tait (Head of Marketing) and Ben O'Reilly (Training Specialist) share how to create an intelligent contract strategy by leveraging consumer behaviours to build trust and drive better results.Trusted Family Lawyer in Athens, AL: Protecting Your Rights & Your Future
Trusted Family Lawyer in Athens, AL: Protecting Your Rights & Your FutureDaniel S. Pickens, Esq.
油
Family law matters can be emotionally challenging and legally complex. Whether you're dealing with divorce, child custody, adoption, alimony, or estate planning, having an experienced family lawyer in Athens, AL by your side ensures that your rights are protected. A skilled attorney can provide compassionate legal guidance, negotiate favorable settlements, and represent you in court when needed.
From resolving disputes to securing fair outcomes, the right family lawyer will advocate for you every step of the way. Don't navigate the legal system aloneget the support you deserve.
Need legal assistance? Visit https://lawyerinathensal.com to schedule a consultation today! Get Instant Discounts with Yallaa Coupon Shop Smart & Save Big!
Get Instant Discounts with Yallaa Coupon Shop Smart & Save Big!qaseemhesamuddin
油
Yallaa Coupon is your ultimate destination for unbeatable discounts and savings on top brands and online stores. With Yallaa Coupon, you can access the latest promo codes, exclusive deals, and special offers to shop smarter and save more. Whether you're looking for fashion, electronics, beauty products, or travel deals, Yallaa Coupon helps you get the best prices. Dont miss out on amazing discountsvisit Yallaa Coupon today and enjoy hassle-free savings on your favorite products!5 Effortless Dried Flower Decor Ideas for a Cozy Home
5 Effortless Dried Flower Decor Ideas for a Cozy HomeDried Flowers & Decor
油
Transform your space with dried florals! Create charming wall bundles, earthy herbarium bottles, or elegant candle centerpieces. For a limited time, enjoy up to 35% off on premium dried lavender, pampas grass, and roses. Perfect for adding warmth to minimalist or boho interiors.
Shop the Sale & Save Now
Self Discipline in life of a Salesperson.pptx
- 2. Self- Discipline Positive (Self-Imposed) Redirect Rejections Unreasonable demands Ignore Ignorance IQ Praise Behaviour Cooperation Set example Self Conduct Knowledge Sharing Negative (Enforced) Active Listening No rush to answer Probing Ask right questions Pitching Use Benefits to give value Proposing As per need analysis Closing Always be Closing
- 3. Redirect Rejections by customer should be redirected to Value Proposition Unreasonable demands of customers should be redirected towards what is right? for the customer Non-responsive nature of customers should be redirected towards a stimuli to which the former responds
- 4. Ignore 1. Never ridicule a customer for his ignorance about your product or service. 2. Never challenge the customer for his IQ, even if the same is poor according to you.
- 5. PRAISE B E H A V I O U R C O O P E R A T I O N ACKNOWLEDGE GOOD BEHAVIOUR OF THE CUSTOMER WITH YOU WHEN CUSTOMER COOPERATES, THANK HIM
- 6. SET EXAMPLE SELF CONDUCT : TIME RESOURCE INTEGRITY AUTHENTICITY PQ LEVEL EQ LEVEL ORGANISED ETIQUETTES HYGIENE DRESS YOUR PRODUCT, PEOPLE, PROCESS KNOWLEDGE
- 8. Customers will become your fan if they respect you for your self discipline.