Kari Barefoot Resume 116
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Kari Barefoot has over 15 years of experience in sales, operations, and customer service roles. She has a track record of developing new business ventures, managing all operational aspects, and ensuring high levels of customer satisfaction. Barefoot is a results-oriented leader with skills in sales, marketing, business development, and cross-cultural team management.
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- 1. KARI BAREFOOT 5700 Bayshore Road, #521, Palmetto, FL 34221 Cell: 941-525-2812 kari.barefoot@yahoo.com Sales Executive offering outstanding presentation, communication and cross-cultural team management skills. High-energy, results-oriented leader with entrepreneurial experience. Leadership Sales Management Diverse Market/Industry Knowledge New product introductions Business development Self-starter and Team Player Business operations organization Vendor development and relationship management 04/2015 to 11/2015 24/7 MOBILE MARINE & RV Osprey, FL Director of Operations Developed operational ideas for new business from marketing to invoicing of customers Managed all administrative functions including customer communications, collection of payments and scheduling technicians for repairs Responsible for handling customer satisfaction Assisted with hiring and firing of technicians 10/2006 to 10/2014 ACC WARRANTY GROUP Indianapolis, IN Principal/RV Extended Warranties Participated in start up of extended warranty company. Managed all aspects from claims administration, marketing and selling to expand the business Accountable for overall customer satisfaction and retention Oversaw expedited parts ordering to minimize customer downtime Organized company sponsored events and informational seminars at RV Rallies over the country Analyzed problems, identify trends and develop strategies for maximizing claims process Increased company profits through constant review for fraudulent manipulation of claims Monitored recalls of all components of the RV's through the NHTSA website Developed and executed all customer contracts Managed all aspects of the accounting functions for the company including payments made to service providers Instrumental in developing partnerships with other vendors to implement additional benefits to warranty program 06/2005 to 10/2006 CONTINUED LEARNING/NETSMART TECHNOLOGIES St. Petersburg, FL Regional Sales Director Recruited from Best Software to generate leads and sell new business for the evolving eLearning courses Customized and delivered training and development webinars to potential customers Managed the implementation of the courses and ensured delivery in the time frame promised Managed client retention and repeat sales through continued communication with key senior staff members Facilitate the training of new customers on the LMS administration and keep current clients informed of enhancements to the system Consulted, assessed and recommended new course content with instructional design team Promoted and delivered both on-site and webinar based training and instruction on the LMS EXECUTIVE PROFILE SKILL HIGHLIGHTS PROFESSIONAL EXPERIENCE
- 2. 09/2003 to 06/2005 BEST SOFTWARE/SAGE St. Petersburg, FL Corporate Sales Consultant Managed the entire eLearning division including lead generation, webinars and training on the system Responsible for supporting and training the Best channel partners Recommended new courses to the programmers as I saw the need for development 04/2002 to 06/2003 ADP-AUTOMATIC DATA PROCESSING Tampa, FL Human Resources Specialist-MAPS Responsibilities included represented all HR/Benefits products and services in Central Florida supporting two regional teams of Major Accounts Salespeople (at least 15 reps), my individual sales efforts and through the cultivation of referral sources such as brokers. Year to date ranked 9th of 35 MAPS in the country 93% of fiscal quota YTD Close ratio of 70% YTD of all products and services proposed 05/2000 to 12/2001 EPICOR SOFTWARE CORPORATION Irvine, CA HRMS Software Sales Specialist Responsible for all sales and presentations of the Ultimate Software UltiPro HRMS/Payroll Applications, with a territory extending from Canada through the East Coast. Instrumental in launching new product line for Epicor. High visibility position dealing directly with C-level decision makers. Sold mid-market accounts, from 200-500 employees. Established and maintained new and existing relationships with customers, sales executives, internal sales team, VAR's and Business Partners, such as PWC. Networked in various organizations in South Florida to establish new business opportunities. Effectively managed a $1M sales quota of direct NLR for software BUSINESS ADMINISTRATION Virginia Tech, Blacksburg, VA EDUCATION